Senior Platform Engineer – Cloud, Kubernetes & VoIP

Jobless; Ireland; On-site; EUR 90,000 - 120,000; Full time

Job summary

Zinkworks, a global leader in innovation headquartered in Athlone, Ireland, is hiring Senior Platform Engineers to design, deliver, and scale cloud-based infrastructure that underpins our clients' enterprise contact centres.

You will work with Kubernetes, observability, and CI/CD pipelines, mentored by voice platform experts, gaining exposure to tools such as Genesys and Amazon Connect.

Join a team that values automation, on-the-job learning, and delivering reliable software services.

Qualifications

• 5+ years in platform, cloud, DevOps, or infrastructure engineering roles.
• Strong skills in Linux, Docker/Kubernetes.
• Familiarity with cloud services (AWS, Azure, or GCP) and monitoring frameworks.
• Willingness to learn contact centre tooling (Genesys, Amazon Connect, Avaya).
• Experience supporting production systems in a regulated or enterprise environment.
• Scripting experience (Python, Bash) and solid understanding of system-level debugging.
• CI/CD tools are nice to have (e.g. Jenkins, Ansible, Git).

Responsibilities

• Build and maintain resilient Linux-based systems for customer contact services
• Contribute to platform automation, monitoring, and deployment tooling (CI/CD, GitOps, etc.)
• Troubleshoot and support production systems in a 24/7 high-availability environment
• Collaborate with senior engineers to upskill in SIP, VoIP, and telephony environments
• Participate in agile sprint cycles, code reviews, and platform optimisation efforts
• Write and maintain platform documentation and incident runbooks

Skills

Linux

CI/CD

Scripting

Python

Bash

Cloud platforms

GitOps

Tools

Docker/Kubernetes

AWS

Azure

GCP

Jenkins

Ansible

Git

Genesys

Amazon Connect

Job description

Zinkworks, a global leader in innovation headquartered in Athlone, Ireland, is hiring Senior Platform Engineers to design, deliver, and scale cloud-based infrastructure that underpins our clients' enterprise contact centres.

You will work with Kubernetes, observability, and CI/CD pipelines, mentored by voice platform experts, gaining exposure to tools such as Genesys and Amazon Connect.

Join a team that values automation, on-the-job learning, and delivering reliable software services.