Senior Physical Security Applications Engineer

Cohesity; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Cohesity, a leader in AI-powered data security, seeks a Physical Security Application Engineer to support deployment and optimization of security tech globally. You will troubleshoot, configure, and drive improvements across access control, video management, and related platforms.

The role emphasizes independent work, cross‑functional collaboration, and occasional travel to Cohesity offices. 5+ years in physical security tech are preferred.

Qualifications

• 5+ years of experience in physical security technology, technical support, security operations, IT support, systems deployment, or a related field.
• Hands-on experience with access control, video management, visitor management, or similar physical security platforms; Genetec, Avigilon, Avigilon Alta, Alert Media, or Envoy is a plus.
• Practical troubleshooting skills across applications, devices, user access, tickets, and operational workflows.
• Working knowledge of installation support, testing, commissioning, audits, documentation, or data management for security or technology systems.
• Ability to use reports, tickets, metrics, or audit data to identify trends, communicate findings, and support continuous improvement.
• Strong communication, organization, and follow-through skills when supporting end users, vendors, GSOC operators, and cross-functional partners.

Responsibilities

• Triage, investigate, and resolve physical security application issues across access control, CCTV/video management, visitor management, and related end-user support requests.
• Support new site deployments, system expansions, device additions, and application configuration needs in partnership with physical security, IT, facilities, and regional vendors.
• Perform quality assurance, system testing, commissioning support, validation, and post-deployment checks to confirm solutions operate as designed.
• Maintain accurate system data, device records, floorplan information, documentation, and audit outputs that support compliance, reporting, and operational readiness.
• Monitor, prioritize, and manage incoming tickets while escalating complex issues appropriately and keeping stakeholders informed through resolution.
• Coordinate with regional vendors by scheduling service needs, tracking deliverables, validating completed work, and following up on open items.
• Use ticket data, system alerts, audit findings, and operational metrics to identify recurring trends and recommend practical, data-informed solutions.
• Provide technical support to the physical security team and GSOC for application usage, system issues, basic investigations, and operational workflows.
• Create and maintain user guidance, provide basic training, and help end users and security partners adopt physical security tools and processes effectively.
• Document configurations, troubleshooting steps, deployments, test results, audit findings, and status updates clearly and consistently.
• Manage assigned work independently, drive issues to closure, and proactively communicate risks, blockers, and recommended next steps.
• Travel occasionally to Cohesity office locations to support deployments, installations, audits, training, or service needs.

Skills

Access control

Video management

Visitor management

Troubleshooting

System deployment

Tools

Genetec

Avigilon

Envoy

Job description

Cohesity, a leader in AI-powered data security, seeks a Physical Security Application Engineer to support deployment and optimization of security tech globally. You will troubleshoot, configure, and drive improvements across access control, video management, and related platforms.

The role emphasizes independent work, cross‑functional collaboration, and occasional travel to Cohesity offices. 5+ years in physical security tech are preferred.