Hybrid Physical Security Applications Engineer

Cohesity; Cork; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Cohesity is seeking a seasoned Physical Security Application Engineer in Ireland to support deployment and optimization of Cohesity’s security technology ecosystem. The role focuses on troubleshooting, installation, QA, testing, auditing, data management, and end-user support across access control, CCTV, and visitor management.

You will collaborate with regional vendors, GSOC, IT, facilities, and security teams, handle tickets, provide user training, document configurations, and travel

Qualifications

• 5+ years of experience in physical security technology, technical support, security operations, IT support, or related field.
• Hands-on experience with access control, video management, visitor management, or similar platforms.

Responsibilities

• Triage, investigate, and resolve physical security application issues across access control, CCTV/video management, visitor management, and related end-user support requests.
• Support new site deployments, system expansions, device additions, and application configuration needs in partnership with physical security, IT, facilities, and regional vendors.
• Perform quality assurance, system testing, commissioning support, validation, and post-deployment checks to confirm solutions operate as designed.
• Maintain accurate system data, device records, floorplan information, documentation, and audit outputs that support compliance, reporting, and operational readiness.
• Monitor, prioritize, and manage incoming tickets while escalating complex issues appropriately and keeping stakeholders informed through resolution.
• Coordinate with regional vendors by scheduling service needs, tracking deliverables, validating completed work, and following up on open items.
• Use ticket data, system alerts, audit findings, and operational metrics to identify recurring trends and recommend practical, data-informed solutions.
• Provide technical support to the physical security team and GSOC for application usage, system issues, basic investigations, and operational workflows.
• Create and maintain user guidance, provide basic training, and help end users and security partners adopt physical security tools and processes effectively.
• Document configurations, troubleshooting steps, deployments, test results, audit findings, and status updates clearly and consistently.
• Manage assigned work independently, drive issues to closure, and proactively communicate risks, blockers, and recommended next steps.
• Travel occasionally to Cohesity office locations to support deployments, installations, audits, training, or service needs.

Skills

Physical security

Technical support

Security operations

IT support

Systems deployment

Tools

Genetec

Avigilon

Avigilon Alta

Alert Media

Envoy

Job description

Cohesity is seeking a seasoned Physical Security Application Engineer in Ireland to support deployment and optimization of Cohesity’s security technology ecosystem. The role focuses on troubleshooting, installation, QA, testing, auditing, data management, and end-user support across access control, CCTV, and visitor management.

You will collaborate with regional vendors, GSOC, IT, facilities, and security teams, handle tickets, provide user training, document configurations, and travel