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eir Business is seeking a Senior Network Engineer to join our Managed Services team supporting a key enterprise customer. You will resolve complex network and security incidents, optimise environments and ensure reliable service delivery.
We value hands-on experience with Palo Alto, Aruba WLAN, Cisco LAN/WAN, and network security platforms, along with ITIL-based incident and change management processes. Join us to help deliver secure, end-to-end connectivity and digital transformation for
Eir Business is seeking a Senior Network Engineer to join our dedicated Managed Services team supporting a key enterprise customer. This is a senior technical role acting as an escalation point, responsible for resolving complex network and security incidents, optimising environments, and ensuring reliable service delivery.
Experience with networking and security concepts is essential, with particular focus on Palo Alto, along with hands‑on exposure to technologies such as Aruba WLAN, Cisco LAN, WAN, WLAN and network security platforms. A proactive approach to continuous improvement and the ability to operate within ITIL‑based incident and change management processes are key to success in this role:
eirBusiness is the B2B division of eir and one of Ireland's leading providers oftelecommunications, technology, cloud, cybersecurity, managed IT and workplacesolutions. Supporting organisations of all sizes, from SMEs to largeenterprises and public sector bodies, eir Business delivers secure, end‑to‑endconnectivity and digital transformation services that help customers operatemore efficiently, securely and effectively. Leveraging Ireland's largest mobilenetwork, extensive fixed‑line infrastructure, cloud capabilities and 24/7expert support, eir Business partners with customers to design, implement andmanage technology solutions that enable innovation, productivity and businessgrowth.
Act as senior escalation for network/security incidents
Lead root cause analysis and resolution
Support Aruba switching, controllers, and Wi‑Fi
Perform changes, upgrades, and migrations
Follow ITIL processes and maintain documentation
Participate in on‑call rota and major incident response
5+ years networking experience
Strong Palo Alto firewall experience
Experience with Aruba networking (switching/wireless)
Strong routing & switching skills (OSPF, TCP/IP, VLANs)
VPN technologies (IPSec, remote access)
ITIL / managed services experience
Strong troubleshooting skills
Palo Alto certs (PCNSE/PCNSA)
SD‑WAN exposure
Strong problem‑solving
Ability to work in high‑pressure environments
Customer‑focused mindset
Our purpose is to connect for a better Ireland.
Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.