Senior Manager, Strategy & Operations

Novartis; Dublin; Hybrid; EUR 85,000 - 157,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible and hybrid working options

14 weeks parental leave

Job summary

Novartis in Dublin, Ireland, is seeking a Senior Manager, Strategy & Operations to shape the operating model for International Communications & Patient Advocacy. You will translate strategic priorities into scalable, governance-driven, data- and AI-enabled workflows across global and country teams.

The role requires extensive strategy/operations experience in global organisations, plus ability to design operating models, governance, and KPI dashboards.

Qualifications

• Bachelor's degree or equivalent required.
• Extensive experience in strategy and operations within global organisations.
• Experience designing operating models, governance structures, and scalable processes.
• Experience translating strategy into objectives, success measures, and execution plans.
• Strong financial and resource management experience, including budget oversight and headcount planning.
• Proven ability to lead change initiatives in matrixed environments.
• Experience applying data, automation, or AI to improve workflows and decision making.

Responsibilities

• Design, implement & continuously improve the International Comms & Patient Advocacy operating model with clear governance and scalable processes.
• Lead planning, objective-setting, and prioritization to align resources with strategic goals.
• Simplify and redesign processes to reduce complexity and inefficiencies.
• Apply data, automation, and AI to improve workflows and decision-making.
• Define and embed performance frameworks and dashboards to track impact.
• Drive financial discipline, budgets, headcount, and resource allocations.
• Lead vendor strategy and partnerships to optimize value and control spend.
• Deliver transformation initiatives and drive adoption across teams.

Skills

Strategic planning

Operations management

Governance design

Budgeting & headcount planning

Data-driven decision making

Change management

Education

Bachelor's degree

Job description

Salary Range: €84,630.00 - €157,170.00

Job Description Summary

Senior Manager, Strategy & Operations

#LI-Hybrid

Location: Dublin, Ireland

Relocation Support: This role is based in Dublin Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

You will play a critical role in shaping the operating model for International Communications & Patient Advocacy. As Senior Manager, Strategy & Operations, you will translate strategic priorities into scalable, performance-driven ways of working-embedding clear governance, planning discipline, and data- and AI-enabled solutions to drive alignment, simplification, execution excellence, and measurable impact across global and country teams.

Job Description

Key Responsibilities

• Design ,implement & continuously improve the International Comms & Patient Advocacy l operating model, ensuring clear governance, decision rights, and scalable ways of working
• Lead planning, objective-setting, and prioritization to align resources with strategic business goals
• Simplify and redesign processes to reduce complexity, duplication, and inefficiencies across the function
• Apply data, automation, and artificial intelligence to improve workflows, decision-making, and execution speed
• Define and embed performance frameworks, including key performance indicators and dashboards to track impact
• Drive financial discipline, managing budgets, headcount, and resource allocation in line with priorities
• Lead vendor strategy and partnerships to optimize value, reduce duplication, and align spend with strategic outcomes
• Deliver transformation initiatives, embedding new ways of working and driving sustained adoption across teams

Essential Requirements

• Bachelor's degree or equivalent qualification required
• Extensive experience in strategy and operations, transformation, or management consulting within global organisations
• Proven ability to design and implement operating models, governance structures, and scalable processes
• Experience translating strategic priorities into clear objectives, success measures, and execution plans
• Strong financial and resource management experience, including budget oversight and headcount planning
• Demonstrated ability to lead change initiatives and drive adoption across complex, matrixed environments
• Experience improving processes using data, automation, or artificial intelligence to drive efficiency and decision making
• Strong analytical mindset with the ability to challenge complexity and drive simplification in ways of working

Benefits & Rewards

At Novartis, we're committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: €84,630 to €157,170

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Business Communications, Collaboration, Communication Methods, Curious Mindset, Employee Engagement, Internal Communications, Marketing, Media Relations, Multimedia Development, Photography, Social Media, Strategic Communication Planning