Senior IT Infrastructure Engineer — Azure, M365 & VDI

Presidio; Dublin; On-site; EUR 55,000 - 90,000; Full time

Job summary

Presidio in Dublin seeks an L3 IT Engineer for a permanent role. You will support major Enterprise clients using a stack that includes M365, VMware, Azure and VDI, with a focus on security, backups, and problem resolution.

You will own tickets, work with vendors, and maintain compliance with SLAs while growing expertise across Ergo products and managed services. This role offers on-site work in Ireland with a dynamic tech team.

Qualifications

• Experience with Microsoft environments and enterprise IT support.
• Strong knowledge of M365, Azure, AD, and security policies.
• Experience with virtualization and endpoint management tools.
• Familiarity with hybrid Exchange/Entra environments a plus.
• Professional certifications are advantageous.

Responsibilities

• Provide Level 3 IT support to local users.
• Install, configure and troubleshoot IT software and hardware.
• Perform routine security checks and backups with status reports.
• Maintain hardware/software inventories and licensing.
• Deliver on-site support and adhere to SLAs.
• Develop in-depth knowledge of Presidio products and solutions.

Skills

M365 administration

Azure administration

VMware/Hyper‑V

VDI solutions

Citrix Support

Intune configuration

Active Directory

SCCM/Endpoint management

Backup and recovery

Defender for Endpoint

Disaster recovery planning

Tools

M365

Azure

VMware

Citrix

Intune

Active Directory

SCCM

Defender for Endpoint

VDI

Job description

Presidio in Dublin seeks an L3 IT Engineer for a permanent role. You will support major Enterprise clients using a stack that includes M365, VMware, Azure and VDI, with a focus on security, backups, and problem resolution.

You will own tickets, work with vendors, and maintain compliance with SLAs while growing expertise across Ergo products and managed services. This role offers on-site work in Ireland with a dynamic tech team.