Senior Insurance Operations & Controls Specialist

Intesa Sanpaolo Group; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Intesa Sanpaolo Assicurazioni in Dublin manages insurance portfolio administration and controls across its lifecycle. You will ensure data quality, regulatory compliance, and operational accuracy, including AML and FATCA/CRS obligations, within an active operations environment.

The role combines hands-on portfolio activities with a strong control mindset to improve robustness and reliability of processes and reporting.

Qualifications

• University degree in Economics, Law or related fields.
• Experience in life insurance portfolio administration or operations.
• Experience with first-level controls and operational checks in financial services.

Responsibilities

• Perform first-level controls on portfolio activities, including new business, post-sales transactions, and claims handling.
• Execute AML checks and controls on new and post-sales activities, including follow-ups and documentation review.
• Perform FATCA/CRS classifications and controls, ensuring proper collection and validation of client information.
• Monitor and manage portfolio anomalies with timely resolution in coordination with relevant functions.
• Perform reconciliation and consistency checks across systems and with external parties.
• Process and validate post-sales requests (switches, redemptions, amendments, etc.) for compliance.
• Support claims processing activities, including quality checks and documentation validation.
• Contribute to maintenance and improvement of processes, procedures, dashboards and reporting tools.

Skills

First-level controls

SQL

Data quality

AML awareness

FATCA/CRS knowledge

English

Education

Bachelor's degree in Economics, Law or related fields

Tools

Database literacy

Job description

Intesa Sanpaolo Assicurazioni in Dublin manages insurance portfolio administration and controls across its lifecycle. You will ensure data quality, regulatory compliance, and operational accuracy, including AML and FATCA/CRS obligations, within an active operations environment.

The role combines hands-on portfolio activities with a strong control mindset to improve robustness and reliability of processes and reporting.