Operational Controls Senior specialist

Intesa Sanpaolo Group; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Intesa Sanpaolo Assicurazioni in Dublin manages insurance portfolio administration and controls across its lifecycle. You will ensure data quality, regulatory compliance, and operational accuracy, including AML and FATCA/CRS obligations, within an active operations environment.

The role combines hands-on portfolio activities with a strong control mindset to improve robustness and reliability of processes and reporting.

Qualifications

• University degree in Economics, Law or related fields.
• Experience in life insurance portfolio administration or operations.
• Experience with first-level controls and operational checks in financial services.

Responsibilities

• Perform first-level controls on portfolio activities, including new business, post-sales transactions, and claims handling.
• Execute AML checks and controls on new and post-sales activities, including follow-ups and documentation review.
• Perform FATCA/CRS classifications and controls, ensuring proper collection and validation of client information.
• Monitor and manage portfolio anomalies with timely resolution in coordination with relevant functions.
• Perform reconciliation and consistency checks across systems and with external parties.
• Process and validate post-sales requests (switches, redemptions, amendments, etc.) for compliance.
• Support claims processing activities, including quality checks and documentation validation.
• Contribute to maintenance and improvement of processes, procedures, dashboards and reporting tools.

Skills

First-level controls

SQL

Data quality

AML awareness

FATCA/CRS knowledge

English

Education

Bachelor's degree in Economics, Law or related fields

Tools

Database literacy

Job description

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Overview

You will work within the Operations team of the Dublin Branch and will be responsible for the administration and first‑level controls of the insurance portfolio throughout its entire lifecycle. You will ensure that portfolio activities are performed in line with internal procedures, product rules and regulatory requirements, with a strong focus on data quality, operational accuracy and compliance checks, including AML and FATCA/CRS obligations. This role combines operational activities with a strong control mindset, contributing to the robustness and reliability of portfolio processes.

What you'll be doing

• - Performfirst-level controlson portfolio activities, including new business, post-sales transactions, and claims handling
• - ExecuteAML checks and controlson new business and post-sales activities, including follow-ups and documentation review
• - PerformFATCA/CRS classifications and controls, ensuring proper collection and validation of client information
• - Monitor and manageportfolio anomalies, ensuringtimelyresolution in coordination with relevant functions
• - Performreconciliation and consistency checksacross systems and with external parties
• - Process andvalidatepost-sales requests(switches, redemptions, amendments, etc.) ensuring compliance with product rules
• - Supportclaims processing activities, including quality checks and documentation validation
• - Contribute to the maintenance and improvement ofprocesses and procedures, operational dashboards and reporting tools

Who we are looking for

If you want to turn your passion into a career and you have the following characteristics, we are waiting for you:

• - university Degree in Economics, Law or related fields
• - 5-7 years of experience inlife insurance portfolio administration or operations
• - experience infirst-level controls and operational checkswithin an insurance or financial services environment
• - SQL and database literacy
• - basic knowledge ofAML and FATCA/CRS requirements
• - exposure toAML processes and client due diligence activities
• - fluentItalianand English

About us

Intesa Sanpaolo Assicurazioni offers innovative and customized insurance solutions. It is committed to protecting what matters most to people, combining innovation and tradition to create value for customers and the territories of reference. It promotes talent, diversity and professional growth, offering stimulating opportunities and challenges to qualified profiles in an inclusive environment.

Join an international and innovative Group.Don't wait for the future, choose it!

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We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.

For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A.as Data Controller. We invite you to review the dedicated Privacy Information Notic efor more details.