Senior Installation Manager: Lead Installations Across Europe

Netwatch; Carlow; On-site; EUR 70,000 - 110,000; Full time

Job summary

Netwatch is seeking an Installation Manager to lead our Install engineers, ensuring projects meet quality, time, and cost constraints. You will mentor the team, drive customer satisfaction and SLA compliance across Ireland and Europe, and collaborate with multiple departments to deliver value.

Based between customer sites and the office, you will manage safety, performance, and continuous improvement while designing and implementing installation solutions and training for Sales and Engineering

Qualifications

• Strong leadership and people management skills.
• Excellent customer service and stakeholder management.
• Experience in project management and coordinating installations.

Responsibilities

• Lead daily installation activities and ensure timely, high-quality delivery.
• Mentor, coach and develop Install Engineering and Admin teams.
• Manage health & safety compliance and regulatory requirements.
• Coordinate resources, scheduling, and equipment across Ireland and Europe.
• Monitor KPIs, SLA performance and drive continuous improvement.
• Provide technical resolutions and support to customers via multiple channels.

Job description

Netwatch is seeking an Installation Manager to lead our Install engineers, ensuring projects meet quality, time, and cost constraints. You will mentor the team, drive customer satisfaction and SLA compliance across Ireland and Europe, and collaborate with multiple departments to deliver value.

Based between customer sites and the office, you will manage safety, performance, and continuous improvement while designing and implementing installation solutions and training for Sales and Engineering