Senior Immigration Consultant

320 Fragomen Ireland Limited; Dublin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Health insurance

Gym discounts

Pension scheme

25 days annual leave

Professional development

Hybrid work policy

Job summary

Fragomen Ireland Limited is seeking a Senior Consultant to work closely with the Manager, handling intake and end-to-end progression of cases. The role includes advising on complex immigration matters, ensuring accuracy, and maintaining client relationships and real-time billing.

You will lead client meetings, mentor team members, and serve as a key contact for a major technology client, with a focus on delivering high-quality service in a dynamic team environment in Dublin.

Qualifications

• Previous immigration experience is essential.
• Strong communication skills, both written and verbal.
• Excellent organizational skills and ability to manage time.
• Client facing experience is required.
• Ability to multi-task with attention to detail.

Responsibilities

• Assist Manager with case reviews and end-to-end case management.
• Provide advice on complex matters under supervision.
• Ensure all applications are accurate and billing is real-time.
• Lead client meetings and present to clients.
• Mentor and train team members.
• Maintain status reports and client reporting.
• Act as principal client contact for a major technology client.

Skills

Immigration experience

Client facing

Organisational skills

Communication

Attention to detail

Multi-tasking

Job description

Job Description

Contract: Permanent

Team: Inbound

Office Location: Dublin

The role

The Senior Consultant will work closely with the Manager in their team to assist with certain management tasks where appropriate. You will also manage intake of cases directly and progress cases from end-to-end.

What your day will look like:

• Assists Manager with case reviews where appropriate
• Advice on complex matters under the supervision of the Manager, if required
• Ensuring applications are accurate
• Spot and rectify technical or procedural issues
• Ensure all cases on WIP reports are billed correctly and assists Manager to ensure consistent, efficient, and real-time billing for the team
• Full support to clients (case working and strategic advice)
• Actively manages client relationships
• Leading client presentations
• Responsible for the provision of technical/procedural updates to clients
• Acts as a key point of contact with the Manager on clients
• Ensures that clients SLAs are consistently met and reviews and finalises root cause analyses for Managers
• Leads client meetings without supervision from a Manager
• Mentors and trains team members and new starters
• Oversees status of cases through utilization of case management and billing systems
• Special projects (client or operational)
• Delegation of client reporting requirements
• Troubleshooting client issues for the team and proactively identifies potential issues in a timely fashion
• Oversees the management of status reports for assigned clients

The team

In addition to working with other Senior Consultants in the Ireland practice, this role will specifically see the successful candidate serve as principal client contact for an identified major technology client. This will involve advising the client (in conjunction with manager) on technical aspects of Irish immigration, managing ramps and becoming a subject matter expert in the client’s immigration programme and needs. This role will be generally dedicated to this single client and will support the manager in managing a team of consultants, along with deputising in their absence.

What we are looking for:

• The ideal person for this role will be a self-starter with a strong background in similar roles and excellent organisational skills.
• You will also be an excellent communicator both written and verbally and able to manage your own time effectively.
• Previous immigration experience is essential.
• Strong interest in immigration, as well as the desire to further career within this field.
• Client facing skills and experience are required.
• Proven ability to multi-task with excellent attention to detail.
• Enthusiastic and pro-active.
• Strong listening skills.

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do.

We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.

Our Ireland offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance and Headspace membership
• Lifestyle and Savings: Discount platforms, cycle to work scheme, tax saver commute schemes and family support resources
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
• Time Away from Work: 25 days annual leave + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities. We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do.

Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations.

We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people.

Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands- Including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check‑ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.