Senior Facilities Manager

Apleona GmbH; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Apleona GmbH in Dublin 2 is seeking a Senior Facilities Manager to lead soft services, ensure safety and compliance, and drive continuous improvement. You will manage budgets, supplier relationships, and team development, with a strong emphasis on delivering high client satisfaction.

The role is based in Dublin 2, offering a 37.5-hour week (Mon-Fri) and a focus on safety, quality systems, and project management within a dynamic facilities team.

Qualifications

• Over 10 years experience leading facilities teams.
• Experience implementing quality systems and documentation.
• Strong health and safety knowledge with COSHH and IOSH training.
• Ability to manage cleaning-related projects end-to-end.
• Proven ability to recruit, develop and manage teams.
• Excellent communication, negotiation, and problem-solving skills.

Responsibilities

• Lead and manage all Soft Services operations.
• Ensure delivery aligns with SOPs, SLAs, KPIs and drive improvements.
• Manage projects and budgets, forecasts, and cost control.
• Maintain client relationships and ensure high customer satisfaction.
• Develop teams, recruitment, onboarding and performance management.
• Ensure RAMS and PPE compliance and safety training.
• Produce monthly and ad-hoc reports.
• Oversee procurement and contractor management.

Skills

Team leadership

Operations management

Contract management

Negotiation

Health & safety

Quality systems

Tools

MS Office

Project management software

Job description

We are currently recruiting for a Senior Facilities Manager to join our team to be based in Dublin 2.

Working Pattern: Monday to Friday, 37.5 hours per week

Main Duties and Responsibilities

• Lead and manage all Soft Services operations.
• Ensure delivery aligns with SOPs, SLAs, KPIs and drive continuous improvement and efficiency.
• Manage projects as required.
• Trouble shooting and problem solving.
• Maintain strong client relationships and ensure high customer satisfaction.
• Promote a one-team approach and act on feedback.
• Contribute to and Manage aspects of budgets, forecasts, reporting, as well as, controlling costs and identifying savings.
• Support contract variations and additional works.
• Ensure invoicing process is managed effectively and accurately
• Promote strong safety culture and ensure compliance with HSEQ requirements.
• Ensure adequate safety training levels within the team and conduct audits, safety walks, toolbox talks.
• Ensure RAMS and PPE compliance.
• Develop and improve processes, while driving innovation and efficiencies.
• Monitor KPIs and SLAs and take corrective action when needed.
• Deliver monthly and ad-hoc reports within remit of responsibility as well as support rest of the team when required by collating information.
• Improve reporting formats if applicable to meet changing client needs and ensure continuous improvement.
• Manage suppliers and contractors.
• Ensure compliance and performance.
• Engage and company with company policies and processes relating to all aspects of purchasing.
• Lead and develop teams and manage recruitment, onboarding, training, and performance.
• Explore growth opportunities withing team, ensure team receives required support and is motivated and where possible establish succession plan.

Qualifications and Experience

• Over 10 years extensive and varied experience working & managing a team
• Experience implementing quality systems, procedures and documentation.
• Extensive security knowledge as well as the ability to project manage and multitask.
• Ability to negotiate contracts and SLA's
• Computer literate
• Strong knowledge of health and safety, with COSSH and IOSH training.
• Ability to manage cleaning related projects from inception to completion
• Proven experience in managing, recruiting and developing teams.
• Excellent communication, customer service, negotiation and problem-solving skills.

We look forward to hearing from you!

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