Senior Data Analyst — Personalisation & Customer Engagement

AIB; Dublin; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Market leading Pension Scheme

Healthcare Scheme

Variable Pay

Employee Assistance Programme

Family leave options

Volunteer days

Descrizione del lavoro

AIB is seeking a Senior Data Analyst to shape customer engagement analytics within the Personalisation team. You will deliver data-driven insights to improve coordinated, timely customer interactions across channels and support regulatory-compliant communications.

Based in Dublin with an in-office hybrid model, you will transform data into actionable engagement strategies while partnering with cross-functional teams to meet business goals and adhere to governance standards.

Competenze

• 3-4 years’ practical analytics experience, preferably in Financial Services or Marketing.
• Experience delivering strategic analytics projects in marketing or customer engagement.
• Ability to create, interpret and present analytical outputs to business stakeholders.
• Familiarity with data governance, regulatory obligations and compliant communications.
• HTML knowledge is advantageous for customer communications.

Mansioni

• Analyse customer engagement data to identify effective prompts across channels.
• Collaborate with stakeholders to optimise lead provisioning for proactive engagement.
• Support personalised customer journeys with analytics-driven insights.
• Resolve complex analytical challenges including data quality and system gaps.
• Ensure analytics outputs comply with regulatory and data governance standards.

Conoscenze

SQL

JavaScript

Data analysis

HTML

Formazione

Bachelor's degree in a numerate discipline

Descrizione del lavoro

AIB is seeking a Senior Data Analyst to shape customer engagement analytics within the Personalisation team. You will deliver data-driven insights to improve coordinated, timely customer interactions across channels and support regulatory-compliant communications.

Based in Dublin with an in-office hybrid model, you will transform data into actionable engagement strategies while partnering with cross-functional teams to meet business goals and adhere to governance standards.