Senior Dairy Ingredients Key Accounts Lead

Kinisla; Tralee; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave

Health Care Allowance

Matched pension scheme up to 10%

Benefits platform offering discounts

Employee Assistance Policy

Job summary

Kinisla, a leading dairy ingredients company based in Tralee, Ireland, seeks a Senior Account Manager to grow key customer relationships across our dairy ingredients portfolio. You will drive commercial growth through account management, pricing, contract negotiations, and market insight.

You will collaborate with Sales, Operations, Supply Chain, Technical and Finance to deliver excellent customer service, support business objectives, and represent the company at customer and industry events.

Qualifications

• 5+ years in a commercial or sales role within the dairy, food ingredients, or agri-food sector
• University Degree in Food Science; Agricultural Science; Chemistry; Business Management; or any other relevant Major
• Demonstrated experience managing B2B customer relationships in a complex supply environment
• Strong commercial understanding, including pricing, contracts, and margin management
• Experience with dairy ingredients (milk proteins, cheese, whey, and/or milk fats) is highly desirable
• Strong skill set in relationship building & delivering to an agreed target
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM systems & Microsoft Suite tools
• Self-starter with a high level of autonomy/initiative
• Strong communication and relationship building skills across customers and internal teams
• Confident negotiator with a pragmatic and solutions focused approach
• Analytical mindset with strong attention to detail

Responsibilities

• Manage commercial relationships across the dairy ingredients portfolio, including milk proteins, cheese, whey, and milk fats
• Act as the primary point of contact for assigned customers, delivering excellence in commercial and operational engagement
• Lead pricing discussions, contract management, and commercial negotiations in line with business guidelines
• Work closely with internal stakeholders across Sales, Operations, Supply Chain, Technical, and Finance to support customer requirements and ensure effective execution
• Develop account plans and sales forecasts aligned with broader business objectives
• Monitor market dynamics, customer needs, and competitor activity to inform commercial decision‑making
• Represent the business at customer meetings, industry events, and trade shows as required
• Travel as necessary to support customer engagement and commercial activities
• Ensure adherence to company policies, food safety standards, and regulatory requirements

Skills

Relationship building

Negotiation

Communication

Analytical mindset

Education

Food Science/ Agricultural Science/ Chemistry/ Business Management

Tools

CRM systems

Microsoft Office

Job description

Kinisla, a leading dairy ingredients company based in Tralee, Ireland, seeks a Senior Account Manager to grow key customer relationships across our dairy ingredients portfolio. You will drive commercial growth through account management, pricing, contract negotiations, and market insight.

You will collaborate with Sales, Operations, Supply Chain, Technical and Finance to deliver excellent customer service, support business objectives, and represent the company at customer and industry events.