Senior Collections Specialist TPM6131

Tandem Project Management Ltd.; Cork; Híbrido; EUR 55.000 - 85.000; Jornada completa

Descripción de la vacante

Tandem Project Management Ltd. is seeking a Senior Collections Specialist for a biopharmaceutical company in Cork.

You will own complex international customer portfolios, drive cash collection, reduce DSO and support credit decisions across the Order-to-Cash process. The role requires strong Credit & Collections experience in a multinational environment, plus Excel proficiency and ERP familiarity (SAP or Oracle).

Formación

• Third-level qualification in Finance, Business, Accounting or a related discipline, or equivalent relevant experience.
• Strong background in Credit & Collections within a multinational or shared services environment.
• Solid understanding of, and experience working across, the end-to-end Order-to-Cash (OTC) process.
• Proficiency in Microsoft Excel for analysis, reconciliations and reporting.
• ERP experience, preferably SAP or Oracle.

Responsabilidades

• Manage a large, complex international debtor portfolio, driving continuous improvement in DSO, overdue exposure and cash collection performance.
• Ensure timely and effective follow-up on due and overdue invoices through a structured collections approach.
• Partner with the Credit Risk team to conduct credit assessments and support recommendations on customer credit limits.
• Support and manage credit block activities, ensuring timely resolution and escalation where required.
• Prepare and interpret monthly DSO, ageing and flux analysis for management.
• Partner with Commercial, Customer Service and Finance stakeholders to influence outcomes on complex credit issues.
• Contribute to continuous improvement initiatives and support enhancements to credit and collections processes.
• Deliver high standard of customer service while balancing commercial objectives with customer relationships.
• Provide cover for colleagues as needed within Credit & Collections.

Conocimientos

Credit & Collections experience

OTC process knowledge

Analytical skills

Educación

Bachelor's degree in Finance, Business or Accounting

Herramientas

Excel

SAP

Oracle

Descripción del empleo

Summary:

A Senior Collections Specialist is required for a biopharmaceutical company in Cork. The successful candidate will take ownership of complex customer portfolios across international markets, managing collections activities and working with cross-functional stakeholders to support cash flow, minimise credit risk and maintain customer relationships. Working within the Order-to-Cash (OTC) function, the role will contribute to financial integrity, customer experience and continuous improvement across credit and collections processes.

Responsibilities:

• Manage a large, complex international debtor portfolio, driving continuous improvement in Days Sales Outstanding (DSO), overdue exposure and cash collection performance.
• Ensure timely and effective follow-up on due and overdue invoices through a structured and professional collections approach.
• Partner with the Credit Risk team to conduct credit assessments and support recommendations on customer credit limits in line with credit policy and payment history.
• Support and manage credit block activities, ensuring timely resolution and appropriate escalation where required.
• Prepare and interpret monthly DSO, ageing and flux analysis, highlighting risks, trends and actionable insights for management.
• Partner with Commercial, Customer Service and Finance stakeholders to influence outcomes and resolve complex collection or credit issues.
• Contribute to continuous improvement initiatives, share best practices and support enhancements to credit and collections processes.
• Deliver a consistently high standard of customer service, balancing commercial objectives with strong customer relationships.
• Support the Credit & Collections function, promoting best practices and continuous improvement, and providing cover for colleagues as needed.

Qualifications & Experience:

• Third-level qualification in Finance, Business, Accounting or a related discipline, or equivalent relevant experience.
• Strong background in Credit & Collections within a multinational or shared services environment.
• Solid understanding of, and experience working across, the end-to-end Order-to-Cash (OTC) process.
• Proficiency in Microsoft Office, particularly Excel for analysis, reconciliations and reporting.
• ERP experience, preferably SAP or Oracle, is strongly preferred.