Credit & Collections Specialist Contract D2

Cpl; Dublin; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

CPL in Dublin is seeking an experienced Credit & Collections Analyst to manage customer accounts receivable, collections, reconciliations and credit-related activities. This hybrid role involves collaboration with Finance, Sales and Billing to maintain accurate records and optimize cash flow.

The ideal candidate has 3+ years in credit or collections, strong B2B collections experience and proficiency with SAP/ERP, Excel and Word, along with excellent communication and problem-solving skills.

Qualifications

• 3+ years' experience in Credit, Collections, AR, Accounting or Finance.
• Strong B2B collections and account reconciliation experience.
• SAP/ERP experience; SAP strongly preferred.
• Good Excel and Word skills.
• Strong communication, diplomacy, accuracy and problem-solving skills.
• Knowledge of credit risk and commercial collections.

Responsibilities

• Manage customer accounts, aged debt and collection follow-ups.
• Conduct collection calls and resolve outstanding balances.
• Investigate deductions, disputes, unapplied cash, short payments and chargebacks.
• Prepare reconciliations, reports and collection updates.
• Support credit-risk, customer exposure, bad-debt and write-off activities.
• Work closely with Finance, Sales, Billing and other stakeholders.
• Maintain accurate records and recommend actions such as credit holds or payment plans.

Skills

Credit & Collections

Accounts receivable

Disputes resolution

Communication

Tools

SAP/ERP

Excel

Word

Job description

Credit & Collections Analyst

Dublin 2, Ireland | Hybrid

Role Overview

My client is seeking an experienced Credit & Collections Analyst to manage customer accounts receivable, collections, reconciliations, disputes and credit-related activities.

Key Responsibilities

• Manage customer accounts, aged debt and collection follow-ups.
• Conduct collection calls and resolve outstanding balances.
• Investigate deductions, disputes, unapplied cash, short payments and chargebacks.
• Prepare reconciliations, reports and collection updates.
• Support credit-risk, customer exposure, bad-debt and write-off activities.
• Work closely with Finance, Sales, Billing and other stakeholders.
• Maintain accurate records and recommend actions such as credit holds or payment plans.

Requirements

• 3+ years' experience in Credit, Collections, AR, Accounting or Finance.
• Strong B2B collections and account reconciliation experience.
• SAP/ERP experience; SAP strongly preferred.
• Good Excel and Word skills.
• Strong communication, diplomacy, accuracy and problem-solving skills.
• Knowledge of credit risk and commercial collections.