Senior Cloud Applications Lead – CloudOps & Mentorship

OpenText; Cork; On-site; EUR 90,000 - 120,000; Full time

Job summary

OpenText in Ireland seeks a Lead Cloud Application Consultant to lead delivery and support of OpenText solutions in the OpenText Cloud. You will ensure reliability, performance, and service excellence for clients while guiding technical teams.

You will mentor colleagues, collaborate with IT and Professional Services, and drive continuous improvement across complex cloud environments. Strong ITIL background and cloud platform proficiency are required.

Qualifications

• Experience in IT support/ consulting for enterprise-scale applications.
• Experience working within an ITIL-based service delivery framework and cloud platforms (AWS/Google Cloud/Azure).
• Administration experience with Windows and UNIX/Linux, VMware, Kubernetes and common web/app servers.

Responsibilities

• Lead delivery and support of OpenText solutions in the OpenText Cloud, ensuring reliability and service excellence.
• Mentor and develop junior consultants and shared best practices across teams.
• Coordinate production application management, monitoring, troubleshooting and service restoration.
• Provide escalation point for complex issues and drive continuous improvement initiatives.

Skills

ITIL-based service delivery

AWS

Google Cloud

Azure

Windows Administration

UNIX/Linux Administration

VMware

Kubernetes

Web/App servers (IIS/Apache/Tomcat/JB0

SQL databases

SQL/Shell/Java/JavaScript

Technical leadership

Mentoring

Communication & client service

On-call support

Job description

OpenText in Ireland seeks a Lead Cloud Application Consultant to lead delivery and support of OpenText solutions in the OpenText Cloud. You will ensure reliability, performance, and service excellence for clients while guiding technical teams.

You will mentor colleagues, collaborate with IT and Professional Services, and drive continuous improvement across complex cloud environments. Strong ITIL background and cloud platform proficiency are required.