Senior Client Services Consultant, Transfer Agency

Northern Trust Corp; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

Northern Trust is seeking a seasoned Client Service Manager (Senior Consultant) to oversee Transfer Agency services for a select client portfolio in Ireland. The role focuses on delivering high-quality client experiences, managing service levels, and maintaining strong client relationships while addressing issues promptly.

You will collaborate with Global Fund Services Ireland leadership and internal teams to ensure timely reporting, onboarding of new products, and proactive process improvements

Qualifications

• Degree in a relevant discipline with client-focused experience in financial services.
• Strong relationship management and communication skills.
• Ability to work under pressure and manage deadlines.

Responsibilities

• Lead day-to-day delivery of Transfer Agency services for a client portfolio.
• Act as the primary operational contact and maintain client relationships.
• Support creation and oversight of SLDS, KPI reporting and issue resolution.
• Coordinate with internal partners to implement regulatory changes.

Job description

Northern Trust is seeking a seasoned Client Service Manager (Senior Consultant) to oversee Transfer Agency services for a select client portfolio in Ireland. The role focuses on delivering high-quality client experiences, managing service levels, and maintaining strong client relationships while addressing issues promptly.

You will collaborate with Global Fund Services Ireland leadership and internal teams to ensure timely reporting, onboarding of new products, and proactive process improvements