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EdgeTier is seeking a Senior Business Development Representative in Ireland to drive outbound sales, research target accounts, and reach senior stakeholders across channels. You will book qualified meetings for Account Executives and maintain accurate CRM records to ensure smooth handoffs.
The role focuses on selling AI analytics for customer conversations and leveraging automation for busywork while prioritising human-led conversations with buyers.
This is an outbound sales role for someone who has already done business development and wants more ownership. The work centres on researching target accounts, cold calling at volume, reaching senior stakeholders through several channels, and booking qualified meetings for account executives. A strong candidate brings proven outbound numbers, clear communication, good research habits, and the discipline to keep records accurate and hand off useful context.
The product being sold is AI analytics for customer conversations, so the seller has to explain what the software does in plain terms and where human judgement still matters. AI tools can speed up research and personalisation, but the live calls, reading of real pain, and building of trust with senior buyers stay human. The role rewards people who use automation for the busywork and spend their time on conversations.
Working here gives hands on exposure to selling AI analytics into customer care teams, which builds understanding of how AI is adopted in service operations. The company says it gives staff access to premium AI models to automate routine tasks, so there is room to learn practical AI assisted prospecting. A candidate can prepare by getting comfortable with AI research and outreach tools and by being able to discuss AI in customer service without overclaiming.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Per the company, EdgeTier is AI-powered contact centre analytics software that analyses every customer conversation in real time.