Senior Business Analyst (Public Sector)

Ergo IT Recruitment Services; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Ergo IT Recruitment Services is seeking a Senior Business Analyst for a Dublin-based 12-month contract. The role offers a hybrid work arrangement and focuses on a strategic digital learning transformation for public sector stakeholders.

You will define business requirements, map processes, and drive data and content migration activities, ensuring traceability to design decisions and test criteria across the programme lifecycle.

Qualifications

• Degree-level qualification in a related discipline.
• Knowledge of learning platforms would be ideal.
• Experience with digital transformation in public sector environments is preferred.

Responsibilities

• Establish and maintain the implementation baseline, including scope, priorities, assumptions, dependencies and phasing.
• Consolidate business, functional and non-functional requirements into a controlled requirements register.
• Maintain traceability from each approved requirement to the design decision, configuration, acceptance criteria, test scenario and outcome.
• Analyse and document learner, trainer, administrator, professional development and organisational processes.
• Facilitate detailed workshops with business owners, users, user groups, technical specialists and the implementation partner.
• Define business requirements for data migration, including ownership, cleansing, mapping, transformation, reconciliation and validation.
• Support content owners in defining requirements for content migration, taxonomy, metadata, ownership and lifecycle management.
• Develop end-to-end User Acceptance Testing scenarios and maintain requirements coverage.
• Assess the business impact of defects, changes and proposed resolutions.
• Support operational readiness, handover, training and transition planning.
• Maintain a controlled roadmap for requirements assigned to future phases.

Skills

Stakeholder engagement

Requirements definition

Business analysis

Education

Degree-level qualification in a related discipline

Job description

Job Title: Senior Business Analyst
Location: Dublin
Job Type: Contract (12 months)
Work Type: Hybrid

Overview

The client is currently progressing a strategic digital learning transformation programme to establish a shared Learning Experience Platform and associated digital ecosystem. This programme will strengthen public capability, improve access to learning, and support future workforce development priorities.

The successful Senior Business Analyst will work within a complex multi-stakeholder environment involving internal client teams, public sector stakeholders, governance bodies, technical suppliers and delivery partners. The role will support business , requirements definition, process mapping, stakeholder engagement, data and migration analysis, solution design activities and delivery governance across the programme lifecycle.

This will require a strong understanding of digital transformation, public sector operating environments and structured business analysis practices. A Degree level qualification in a related discipline along with knowledge of learning platforms would be ideal.

Role and Responsibilities

The purpose of the Senior Business Analyst role is to provide the dedicated analytical capability required to translate agreed programme requirements into a controlled, traceable and testable implementation baseline. Working in conjunction with all stakeholders and vendors under the guidance of the programme manager.

The key responsibilities will be to:

• Establish and maintain the implementation baseline, including scope, priorities, assumptions, dependencies and phasing.
• Consolidate business, functional and non-functional requirements into a controlled requirements register.
• Maintain traceability from each approved requirement to the associated design decision, configuration, acceptance criterion, test scenario and outcome.
• Analyse and document learner, trainer, administrator, professional development and organisational processes.
• Facilitate detailed workshops with business owners, users, user groups, technical specialists and the implementation partner.
• Support agreement on what will be retained, changed, migrated or deferred.
• Define business requirements for data migration, including ownership, cleansing, mapping, transformation, reconciliation and validation.
• Support content owners in defining requirements for content migration, taxonomy, metadata, ownership and lifecycle management.
• Review proposed processes and configurations against agreed business requirements.
• Define measurable acceptance criteria for in-scope requirements.
• Develop end-to-end User Acceptance Testing scenarios and maintain requirements coverage.
• Assess the business impact of defects, changes and proposed resolutions.
• Support operational readiness, handover, training and transition planning.
• Maintain a controlled roadmap for requirements assigned to future phases.

The engagement will be managed against defined outputs, including:

• An approved implementation baseline.
• Validated current-state and future-state process documentation.
• A phased and prioritised requirements register.
• A requirements traceability matrix.
• A data and content migration requirements catalogue.
• Documented mapping, transformation, reconciliation and validation rules.
• Data and content ownership arrangements.
• A clarification, assumption and decision log for requirements.
• An acceptance criteria document for requirements.
• A roadmap for future-phase requirements.