We are seeking an experienced Business Analyst for an initial 6-month contract with a major, high-scale enterprise client based in North Dublin.
In this role, you will be responsible for discovering, analysing, and documenting complex 'As-Is' business processes across a large-scale operational and technical landscape. Working closely with cross-functional teams and key decision-makers, you will identify structural efficiencies, execute root-cause analysis, and drive process optimization aligned with global enterprise standards.
Key Responsibilities
- Process Discovery & Mapping: Lead process discovery initiatives to capture and document existing business operations. Design and maintain detailed process maps using recognized methodologies and modeling standards (e.g., BPMN).
- Stakeholder Facilitation: Plan and lead workshops, interviews, and deep-dive engagement sessions across all organizational levels (internal and external) to build an accurate 'As-Is' landscape.
- Requirements Elicitation: Elicit, articulate, and prioritize detailed functional and non-functional business requirements to support large-scale operational transformation.
- Optimization & Root Cause Analysis: Conduct thorough root-cause analysis to pinpoint bottlenecks, waste, and operational friction. Translate findings into actionable, process-driven solutions and recommendations.
- Enterprise Alignment: Ensure process designs and requirements align seamlessly with broader enterprise architecture, IT security policies, data governance, and regulatory standards.
- Change Enablement: Partner with business leaders to support change management strategies, ensuring smooth adoption and embedding of new processes across the organization.
Key Requirements & Qualifications
- Enterprise Experience: 8+ years of dedicated experience as a Business Process Analyst operating within complex, large-scale, and highly regulated operational environments.
- Core Process Competency: Proven track record in complex business process mapping, business transformation, and structural optimization.
- Methodology Expertise: Strong practical fluency in BPMN alongside Lean, Six Sigma, Value Stream Mapping, or equivalent process improvement frameworks.
- Workshop Leadership: Demonstrated expertise in facilitating dynamic workshops and influencing senior stakeholders across multi-disciplinary teams.
- Strategic & Analytical Mindset: Exceptional requirements-gathering capabilities with the ability to translate complex operational findings into clear, impactful business solutions.
- Certifications (Desirable): Formal accreditation in Business Analysis (CBAP, PMI-PBA) or Agile frameworks (SAFe, Scrum) is considered a distinct advantage.