Senior Business Analyst

SevTech Limited; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Real AI work

Structured AI training & certification

Small, responsive team

Full-stack exposure

Remote-first with 1–2 days on-site

Job summary

SevTech is seeking a senior business analyst to sit between the problem owners and the builders, ensuring both sides understand the same outcome. This is a 12-month fixed-term contract in Dublin with hybrid work.

You’ll run workshops, map current processes, write structured requirements and acceptance criteria for Forge, and help shape AI-enabled solutions across financial services, insurance, telecoms and aviation.

Qualifications

• 10+ years delivering as a business analyst or in a delivery role.
• Experience running workshops and interviews and writing requirements and user stories.
• Comfort with process mapping (BPMN, swimlanes, whiteboard).
• Clear written English and ability to challenge senior stakeholders.
• Hands-on use of AI tools (Claude, ChatGPT, Copilot) in daily work.
• Experience in financial services, insurance, telecoms or aviation.
• Familiarity with GDPR, DORA, NIS2 or ISO 27001 in practice.
• Work alongside cloud, DevOps or security teams.
• Agile delivery and Jira/Confluence.
• A side project or GitHub repo showing AI curiosity.

Responsibilities

• Turn fog into requirements by running workshops and writing clear, actionable specs.
• Map how things work, identify gaps, and design future state with AI help.
• Prepare structured requirements, user stories and acceptance criteria for Forge.
• Manage 2–4 client/internal projects at once across compliance, identity, and product builds.
• Consider risk early with GDPR, DORA, NIS2 and Central Bank expectations.
• Verify delivered work matches agreements and translate between business and tech.

Skills

Delivery experience

Workshop facilitation

Process mapping

Written English

AI tools literacy

Stakeholder management

Tools

Jira

Confluence

Claude

ChatGPT

Copilot

Job description

Sit between the people with the problem and the people building the answer, and make sure both leave the room understanding the same thing.

Hybrid, Dublin

Full-time · 12-month fixed term

The role

This is a 12-month fixed-term contract, with the potential to be extended or converted to a permanent role.

You ask “why” more than a four-year-old, you have opinions about which AI model is best for which job, and you have never once said “that’s not my job”. Good. We should talk.

SevTech is a Dublin-based AI and cloud consultancy. We build for enterprises in financial services, insurance, telecoms and aviation – organisations where “move fast and break things” is not a strategy anyone will sign off on. Unlike most consultancies, we work the full stack, from infrastructure up, and we also build Forge, where autonomous coding agents build from structured requirements. The better the requirements, the better the build.

We need a senior business analyst who can sit between the people with the problem and the people building the answer, and make sure both leave the room understanding the same thing.

What you’ll actually do

No two weeks look the same, which is either the best or worst sentence in this spec, depending on you.

Turn fog into requirements. Run workshops with client stakeholders, work out what they need (which is not always what they asked for), and write it down so a developer, or an AI agent, can build it without guessing.

Map how things really work. Document current processes, spot the gaps and design the future state, including where AI genuinely helps and where it would just be expensive decoration.

Feed the machine. Prepare structured requirements, user stories and acceptance criteria that go straight into Forge. Clear inputs, better outputs.

Keep several plates spinning. Work across two to four client and internal projects at once, from compliance and identity programmes to new product builds.

Think about risk early. Help clients understand what GDPR, DORA, NIS2 and Central Bank expectations mean for the thing being built, before anyone has built it.

Close the loop. Test that what was delivered matches what was agreed, and translate between business and technical teams whenever the conversation drifts.

The three things we won’t compromise on

Skills can be taught. These are harder to fake.

You are properly curious about AI. Not “I tried ChatGPT once” curious. You are actively learning, at work, in your own time or both. Maybe you have built a prompt library, automated part of your job, done an Anthropic Academy course, or fallen down a rabbit hole about agents at 11pm on a Tuesday. You don’t need to be an expert. You do need to be someone who goes and finds out.

You can hold more than one thing in your head. You will move between projects in the same day, sometimes the same hour. You know how to prioritise, keep your notes in order, and tell people early when something is about to slip, rather than late when it already has.

“Not my job” is not in your vocabulary. We are a growing company. Some days the job is a requirements workshop; other days it is tidying up a backlog, sitting in on a security review, or helping a colleague get a proposal out the door. If something needs doing and you can help, you help. If you can’t, you find the person who can.

What you’ll bring

You’ll have

10+ years in delivery – as a business analyst or in another delivery role where you did the job without the title

Experience running workshops and interviews, and writing requirements, user stories and acceptance criteria people actually read

Comfort with process mapping (BPMN, swimlanes or a whiteboard and a steady hand)

Clear written English and the confidence to challenge a senior stakeholder politely

Hands‑on use of AI tools such as Claude, ChatGPT, or Copilot in your day-to‑day work

Experience in financial services, insurance, telecoms or aviation

Familiarity with GDPR, DORA, NIS2 or ISO 27001 in practice, not just as acronyms

Working alongside cloud, DevOps or security teams

Agile delivery and tools such as Jira or Confluence

A side project, blog post or GitHub repo that shows your AI curiosity in action

What you get

Real AI work, on real systems, for organisations where getting it right matters

Time and support to keep learning, including structured AI training and certification

A small team where your ideas are heard on Monday and, quite possibly, built by Friday

Exposure to the full stack, from infrastructure and security to product and client delivery

Remote‑first working: on‑site time is usually 1–2 days a week, for client sites or workshops in our Sandyford office

SevTech is an equal opportunities employer. We’ll process your application in line with GDPR and our privacy notice, and keep it for 12 months, after which it is deleted.

We keep CVs for 12 months and then delete them. Read our Privacy Policy .