Senior Architect, AI-Driven Automation & AIOps

McKesson’s Corporate; Cork; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

McKesson is seeking a Lead Architect, Automation & AIOps to drive intelligent operations strategy across a large-scale enterprise IT environment. This hands-on leadership role will own platform architecture, vendor strategy, and automation program delivery while guiding the shift toward AI-augmented, self-healing operations.

The role requires 12+ years in IT with 5+ years in AIOps, plus hands-on experience with major AIOps platforms and automation tools.

Qualifications

• Minimum 12+ years professional IT experience.
• 8+ years in enterprise IT with 5+ years in AIOps or intelligent operations.
• Hands-on experience with one or more AIOps platforms (BigPanda, ServiceNow ITOM, BMC Helix, Dynatrace, Moogsoft).
• Experience designing and managing large-scale automation portfolios using Ansible, StackStorm, ServiceNow Orchestration, or similar.
• Strong understanding of event management, alert correlation, and CMDB-driven enrichment.
• Experience leading RFP/VCA processes and contributing to vendor contracts and procurement decisions.
• Solid grasp of ITSM integration patterns including incident, change, and problem management workflows.

Responsibilities

• Lead architecture and lifecycle management of enterprise AIOps platforms (event correlation, alert enrichment, incident routing).
• Own automation estate strategy across 200-400+ use cases across platforms.
• Drive vendor evaluation and procurement (RFP, VCA, TCO, contract reviews) for AIOps and automation tooling.
• Integrate AIOps platforms with CMDB, ITSM, and observability tooling for end-to-end incident intelligence.
• Advance observability maturity from reactive to predictive and autonomous operations.
• Collaborate with infrastructure, SRE, and platform engineering to embed automation in IT workflows.
• Apply AI concepts to evaluate AI-native AIOps capabilities and identify practical use cases.

Skills

AIOps

IT Automation

Event Management

CMDB Enrichment

Vendor Management

Education

MSc/BSc in Information Systems, CS, Engineering

Tools

Ansible

StackStorm

ServiceNow Orchestration

Job description

McKesson is seeking a Lead Architect, Automation & AIOps to drive intelligent operations strategy across a large-scale enterprise IT environment. This hands-on leadership role will own platform architecture, vendor strategy, and automation program delivery while guiding the shift toward AI-augmented, self-healing operations.

The role requires 12+ years in IT with 5+ years in AIOps, plus hands-on experience with major AIOps platforms and automation tools.