Sea Logistics Operations Expert

Company Details Confidential; Fingal; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Remote/Blended work

Job summary

Kuehne & Nagel in Ireland is seeking a Sea Logistics Operations Expert to coordinate international sea freight shipments from booking to delivery, ensuring high service levels and customer satisfaction.

You will monitor shipments, liaise with carriers and internal teams, prepare shipping documentation, and support continuous improvements in logistics processes while complying with regulations and safety standards.

Qualifications

• Previous experience in sea freight forwarding, international freight operations or logistics.
• Good working knowledge of international import/export shipping processes.
• Understanding of freight documentation and transport operations.
• Strong organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Outlook and Word).
• Ability to manage multiple shipments simultaneously while meeting deadlines.
• Experience using freight forwarding or transport management systems is a plus.

Responsibilities

• Coordinate end-to-end movement of international sea freight shipments from booking to delivery.
• Monitor shipment progress and ensure milestones are achieved within service levels.
• Liaise with shipping lines, freight partners, customs brokers and internal teams.
• Prepare and maintain shipping documentation and operational records.
• Update freight management systems with accurate shipment data.
• Coordinate transport schedules to support efficient supply chains.
• Investigate delays and errors, implementing corrective actions.
• Support freight claims administration and resolve issues affecting shipments.
• Prepare operational performance reports and identify improvement opportunities.
• Maintain regular customer communication on status and requirements.
• Collaborate across departments to meet customer requirements.
• Ensure compliance with procedures, regulations, and safety standards.
• Contribute to continuous improvement of operations.

Skills

Sea freight

Logistics operations

Customer service

Shipment coordination

Documentation

MS Office

Tools

TMS systems

Freight forwarding software

MS Office

Job description

KUEHNE & NAGEL, Horizon Logistics Pk, Harristown, Co. Dublin, K67 A5W6

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Position Summary

The Sea Logistics Operations Expert is responsible for coordinating and managing international sea freight shipments, ensuring the efficient movement of cargo while maintaining high operational standards and excellent customer service. The role involves monitoring shipment progress, coordinating with carriers and internal departments, resolving operational issues, maintaining accurate shipping documentation and supporting continuous improvement of logistics processes.

Main Duties and Responsibilities

• Coordinate the end-to-end movement of international sea freight shipments from booking through to final delivery.
• Monitor shipment progress and ensure transport milestones are achieved within agreed service levels.
• Liaise with shipping lines, freight partners, customs brokers and internal operational teams to ensure the efficient execution of logistics activities.
• Prepare, review and maintain shipping documentation and operational records in accordance with company procedures.
• Update freight management systems with accurate shipment information and operational data.
• Coordinate transport schedules and shipment requirements to support efficient supply chain operations.
• Investigate shipment delays, operational discrepancies and service exceptions, implementing corrective actions where appropriate.
• Support freight claims administration and assist with resolving operational issues affecting shipments.
• Prepare operational reports and analyse shipment performance to identify opportunities for process improvements.
• Maintain regular communication with customers regarding shipment status, documentation requirements and operational updates.
• Collaborate with internal departments to ensure customer requirements are incorporated into logistics planning and execution.
• Ensure compliance with company procedures, international shipping regulations, quality standards and Health & Safety requirements.
• Contribute to continuous improvement initiatives aimed at enhancing operational efficiency and customer satisfaction.

Essential Requirements

• Previous experience in sea freight forwarding, international freight operations or logistics.
• Knowledge of international import and export shipping processes.
• Understanding of freight documentation and transport operations.
• Strong organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Outlook and Word).
• Ability to manage multiple shipments simultaneously while meeting operational deadlines.
• Experience using freight forwarding or transport management systems would be an advantage.

• This vacancy is suitable for Remote/Blended working
• Sector: transportation and storage

Career Level

• Experienced [Non-Managerial]