Sales & Service Team Leader – Showrooms & Front End

B&Q Ireland; Navan; On-site; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Award-winning pension scheme

Company Bonus Scheme

ShareSave options

7 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Navan is seeking a Sales & Service Team Manager to lead front end, showroom and TradePoint teams in a permanent, full‑time role. You’ll drive sales through exceptional service, shaping the customer experience and ensuring a safe, compliant store operation.

The role requires inspirational leadership, a passion for customer counts, and the ability to coach a diverse team to outperform targets. Competitive pay and benefits are offered.

Qualifications

• Proven experience leading front-end, showroom and TradePoint teams.
• Track record of delivering exceptional customer service and sales.
• Strong ability to coach and develop large teams.

Responsibilities

• Lead a large part of store operations to shape the customer experience.
• Inspire the Make Every Customer Count culture with the store team.
• Oversee Showrooms, TradePoint and Front end to deliver service excellence.
• Ensure safety, security and compliance routines across shifts.

Skills

Leadership

Customer service

Sales driven

Job description

B&Q Navan is seeking a Sales & Service Team Manager to lead front end, showroom and TradePoint teams in a permanent, full‑time role. You’ll drive sales through exceptional service, shaping the customer experience and ensuring a safe, compliant store operation.

The role requires inspirational leadership, a passion for customer counts, and the ability to coach a diverse team to outperform targets. Competitive pay and benefits are offered.