Sales Operations Manager at MACOM Technology Solutions

MACOM Technology Solutions; Cork; On-site; EUR 90,000 - 130,000; Full time

Job summary

MACOM Technology Solutions is seeking a senior pricing and sales operations leader to drive value-based pricing, negotiate strategic customer agreements, and optimize our global channel ecosystem.

The role demands deep expertise in semiconductor distribution, strong negotiation skills, and the ability to align cross-functional teams with business objectives. This on-site position requires leadership across multiple functions and a customer-centric mindset.

Qualifications

• 8+ years in semiconductor-related sales operations or pricing roles.
• Bachelor's degree in Business, Engineering, or related field.
• Strong knowledge of global semiconductor distribution and channel ecosystems.
• Proven pricing, margin management, and negotiation skills.
• Ability to lead cross-functional teams in a fast-paced environment.
• Excellent communication and stakeholder management.
• Experience with SAP and CRM systems is desirable.
• Strong data interpretation and analytical attention to detail.

Responsibilities

• Partner with BU, Sales, Operations, Finance to support objectives.
• Implement value-based pricing aligned with market conditions.
• Lead interface for strategic customer annual price negotiations.
• Serve as primary contact for pricing inquiries.
• Ensure policy compliance and strategic alignment with leadership.
• Support and optimize global channel partner ecosystem.
• Voice of the customer for escalations and issue resolution.
• Lead continuous improvement initiatives across the organization.
• Interface between customers, field sales, and operations.
• Lead select company-wide strategic projects.
• Support demand planning, revenue forecasting, and BI activities.
• Develop executive analyses and recommendations.

Skills

Pricing strategy

Negotiation

Channel management

Forecasting

Stakeholder management

Data analysis

Sales operations

SAP/CRM experience

Education

Bachelor's degree in Business/Engineering

Tools

SAP

CRM systems

MS Office

Job description

This Full time on site position offers great opportunities for career growth. MACOM (NASDAQ: MTSI) is a global leader in the design and manufacture of advanced semiconductor products across a diverse range of end markets, including Data Centers, Telecommunications, Industrial and Aerospace and Defense. We develop innovative, cutting‑edge technologies and products across the spectrum of radio frequency (RF), microwave, millimeter wave, photonics and high‑speed analog technologies. Our solutions support critical network infrastructure applications like artificial intelligence, high performance computing, satellite communications, radar, unmanned aerial vehicles, medical equipment, test and measurement and advanced wireless networks. MACOM has more than 75 years of expertise in semiconductor process development, wafer fabrication, circuit design, advanced packaging, systems architecture and applications engineering. We are committed to our customers’ success. We partner with customers to help solve their most challenging problems by providing semiconductor solutions that are at the forefront of the highest power, highest frequency and/or highest data rates. Leading technologies, innovative products and driven employees. Come be a part of MACOM and help advance the next generation of connectivity infrastructure!

Key Responsibilities

• Partner with Business Unit, Sales, Operations, Finance, and P&L teams to support business objectives and profitability goals.
• Implement value-based pricing strategies aligned with Business Unit objectives, product positioning, and market conditions while maintaining the flexibility to adapt to industry cycles.
• Lead interface for assigned Strategic Customer Annual Price Negotiations
• Serve as the primary point of contact for pricing inquiries, supporting timely and informed decision-making for both existing business and new growth opportunities.
• Partner closely with Sales and Business Unit leadership to ensure strategic alignment and pricing policy compliance.
• Support and optimize MACOM’s global channel partner ecosystem.
• Serve as an advocate for the customer, acting as the internal "Voice of the Customer", supporting timely and effective customer escalations and issue resolution.
• Identify, lead, and support continuous improvement initiatives across the organization.
• Act as a key interface between customers, field sales teams, and operational execution functions.
• Lead and manage select company-wide strategic projects and program initiatives.
• Support demand planning, revenue forecasting, and business intelligence activities to improve decision quality and business performance.
• Develop and deliver executive-level analyses, presentations, and recommendations to support strategic decision-making.

Qualifications and Experience

• 8+ years of experience within the semiconductor industry, preferably in Sales Operations, Channel Management, Commercial Operations, Distribution, Supply Chain, Pricing, or related functions.
• Bachelor's degree in Business, Supply Chain, Engineering, Finance, or a related discipline preferred.
• Strong understanding of the global semiconductor distribution and channel ecosystem.
• Demonstrated commercial and financial acumen, including pricing and margin management experience.
• Proven Negotiation Skills an advantage.
• Proven ability to operate effectively in a fast-paced environment and prioritize activities that drive business results.
• Self-motivated, results-oriented professional with strong decision-making capabilities and customer focus.
• Demonstrated success in improving operational processes and driving organizational efficiency.
• Strong presentation, communication, and stakeholder management skills with the ability to influence at multiple levels of the organization.
• Excellent analytical, problem-solving, and data interpretation skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications; SAP and CRM experience desirable.
• Collaborative team player with strong interpersonal and cross-functional leadership capabilities.