Sales Operations Executive | Fermoy, Cork

Grupo Alacant; Fermoy; On-site; EUR 45,000 - 65,000; Full time

Job summary

Grupo Alacant in Ireland is seeking a highly organised Sales Operations Executive to support the commercial team across the UK & Ireland. You will drive sales performance by maintaining dashboards, analysing data and supporting forecasting and budgeting processes.

The role requires advanced Excel, CRM/ERP proficiency, strong attention to detail and excellent stakeholder management. You will collaborate with Sales, Supply Chain, Customer Service and Finance to optimise processes and customer

Qualifications

• Experience in Sales Operations or Commercial Support in FMCG or distribution.
• Strong data analysis and reporting abilities using Excel.
• Familiarity with CRM/ERP systems and cross-functional collaboration.

Responsibilities

• Prepare and maintain sales reports, dashboards and performance metrics.
• Analyse sales data, market trends and customer performance to identify growth opportunities.
• Manage customer, product and pricing information within CRM and ERP systems.
• Coordinate promotional activities, trade campaigns and new product launches.
• Monitor trade spend, customer agreements and promotional effectiveness.
• Support sales forecasting, budgeting and demand planning processes.
• Work cross-functionally with Supply Chain and Customer Service teams to ensure excellent customer delivery.
• Assist Account Managers in preparing customer presentations, business reviews and performance reports.
• Track KPIs and contribute to continuous improvement initiatives.

Skills

Advanced Excel

Analytical mindset

Attention to detail

Communication

Stakeholder management

Sales Operations

Tools

CRM

ERP

Job description

We are looking for a highly organised and analytical Sales Operations Executive to join our expanding commercial team.

This is an exciting opportunity to play a key role in supporting sales performance, driving commercial excellence, and delivering actionable insights within a fast-paced FMCG environment. You will work closely with Sales, Supply Chain, Customer Service and Finance teams, helping to ensure efficient processes and outstanding customer support across the UK & Ireland market.

What You Will Be Doing

• Support the sales team with daily operational and commercial activities.
• Prepare and maintain sales reports, dashboards and performance metrics.
• Analyse sales data, market trends and customer performance to identify growth opportunities.
• Manage customer, product and pricing information within CRM and ERP systems.
• Coordinate promotional activities, trade campaigns and new product launches.
• Monitor trade spend, customer agreements and promotional effectiveness.
• Support sales forecasting, budgeting and demand planning processes.
• Work cross-functionally with Supply Chain and Customer Service teams to ensure excellent customer delivery.
• Assist Account Managers in preparing customer presentations, business reviews and performance reports.
• Track KPIs and contribute to continuous improvement initiatives.

What We Are Looking For

• Previous experience in Sales Operations, Commercial Support, Customer Development or a similar role.
• Experience within FMCG, Consumer Goods, Retail or Distribution environments.
• Advanced Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, reporting and data analysis).
• Experience working with CRM and ERP systems.
• Strong analytical mindset and problem-solving capability.
• Excellent attention to detail and organisational skills.
• Strong communication and stakeholder management skills.

Nice to Have

• Experience working with major retailers such as Tesco, Aldi, Lidl, Dunnes Stores or SuperValu.
• Knowledge of Category Management and Shopper Insights.

Why Join Us?

• Opportunity to join a growing international FMCG business.
• Exposure to leading retail customers across the UK & Ireland.
• Collaborative and entrepreneurial culture.
• Real opportunities for development and career progression.
• A role with visibility and impact on commercial performance.