Position: Sales Manager
Location: The Address Connolly
The SalesManager is responsible for driving sales growth by identifying anddeveloping new business opportunities with corporate clients. This roleinvolves building and maintaining strong client relationships, understandingclient needs, and delivering tailored solutions to meet those needs. Drivesrevenue to achieve Hotel’s topline goals for each of their represented hotelsby proactively soliciting all business segments; to include new business fromsmall business accounts, sourcing new accounts, identifying new targets, andre-soliciting past business leads.
Knowledge:
- 1. To be fully aware of The Hotels products and services and those of thecompetitive set locally and nationally.
- 2. Understand hotel pricing structure and be familiar with current rates inthe market.
- 3. Understanding of hotelsseasonality, need periods and periods of high demand.
- 4. Develop and understanding of the corporate travel market includingGlobal Distribution Systems as a channel to the corporate market.
- 5. Develop and understanding of social media communications.
- 6. Ability to work onown initiative.
Key responsibilities:
- 1. Identify and Develop New Business Opportunities: Researchand target potential corporate clients. Generate leads through variouschannels such as networking, cold calling, and industry events.
- 2. Build and Maintain Client Relationships: Develop and maintainstrong, long-lasting relationships with key decision-makers.
- 3. Conduct regular meetings and presentations toexisting and potential clients.
- 4. Sales Strategy and Planning: Assist in the developmentand implementation of effective sales strategies to achieve sales targets.Prepare and present sales proposals and contracts tailored to clientneeds.
- 5. Market Research and Analysis: Stay updated onindustry trends, market conditions, and competitor activities. Analysemarket data to identify new opportunities and improve sales strategies.
- 6. Solicitsnew business from non-deployed small business accounts, reader boards, andleads sent through internal referral mechanisms.
- 7. Solicitspotential new accounts or business opportunities by leveraging businessintelligence provided by Sales & Marketing Planning and Support orother third-party data sources to generate leads.
- 8. Negotiation and Closing Deals: Negotiated termsand conditions with clients to close deals. Ensure all sales activitiescomply with company policies and legal regulations.
- 9. Collaboration and Coordination: Work closely withthe marketing and product development teams to align sales strategies withcompany objectives. Coordinate with the customer service team to ensureseamless client onboarding and support.
- 10. Reportingand Documentation: Maintain accurate records of all sales activities andclient interactions in the CRM system. Prepare regular reports on salesperformance and forecast future sales trends.
- 11. Conducts customer facing sales activities onbehalf of Dublin hotels in partnership with the team as appropriate. (e.g.,lunch and learns, social hours, company of the month activities, local industryevents, Convention and Visitors Bureau (CVB) Activities, etc.).
- 12. To ensure all salesadministration work is complete, follow-up calls, research calls, ratecontracts etc and communicate all negotiated rates to reservation, front officeand accounts.
- 13. To be strategic in establishing lasting,favorable relationships with customers/ accounts and provide them with anintelligent, co-operative professional service.
- 14. Strive to meet measurable targets and goalsas per the performance management plan.
- 15. To become an activemember/colleague of the company sales & marketing team and attend regularhotel and company meetings as required.
- 16. Comply with allcompany procedures to include all statutory procedures- Fire Health &Safety, hygiene.
- 17. To carry out anyother reasonable task as assigned by management to meet with business needs.
Brand Standards:
- 1. To ensure all printed material, advertising and promotions are approved before issuing.
- 2. To ensure that all branded materially used in the hotel orcirculated from the hotel is in line with brand standards
- 3. To promote all marketing initiatives where appropriate.
- 4. To ensure that the agreed level of branded stock is to hand and allhotel publicity material is monitored.
Quality & Customer Service:
- 1. To work with the hotel team to ensure new & existing companiesare looked after, ensuring they receive excellent service to grow a loyalrelationship with the customers.
- 2. To deal with any queries or complaints that may arise in aprofessional and efficient manner, making sure to notify the relevantmanager of any problems that have occurred.
Communication, Teamwork & Leadership:
- 1. To attend weekly/monthly sales meetings & regular meetings withthe management team as requested.
- 2. To lead by example, specifically with regard to personalpresentation, punctuality, attendance, application to work, team work andcustomer care.
- 3. To be flexible with regard to working hours, travel and place ofwork
To be conscious of expenditure in relation to travel, accommodationetc, and to find the best value when possible.
Benefits
- Discounted hotel stays across the group for you and your friends & family
- Staff meals on duty
- Long service awards – celebrating your loyalty to the company with monetary rewards, additional time off and much more
Compensation: Competitive salary