Sales Executive

Solis Lough Eske Castle Hotel; Donegal Municipal District; On-site; EUR 35,000 - 45,000; Full time

Job summary

A luxury hotel in Ireland is seeking a Sales Manager to develop relationships with Tour Operators and maximize revenue opportunities. The role involves managing group bookings and ensuring an exceptional guest experience. The ideal candidate has 1-3 years of experience in sales or event operations within the hospitality sector, is self-motivated, and possesses strong communication skills. Proficiency in Microsoft Office and hotel management systems is essential. This position requires flexibility in scheduling, including weekend work.

Qualifications

• 1-3 years of previous sales or events operational experience in the hospitality industry.
• Eligible to work in the Republic of Ireland.
• Proficient in computer systems and preferred property management systems.
• Ability to communicate well in English with guests and employees.

Responsibilities

• Manage relationships with Tour Operators and Travel Agents.
• Oversee International Leisure Group bookings and ensure guest satisfaction.
• Target new business for the hotel.
• Represent the hotel at trade shows and sales trips.
• Maximize revenue opportunities and achieve KPI targets.

Skills

Strong business acumen

Customer focused

Excellent communicator

Multitasking

Attention to detail

Education

Leaving certificate or equivalent

Diploma in business management or hospitality

Tools

Microsoft Office

Adobe Packages

HotSoft/Opera

Job description

KEY RESPONSIBILITIES:

• Proactively managing and developing the relationship with Tour Operators, DMC’s, Wholesalers and Leisure Travel Agents
• Taking ownership of all International Leisure Group business at the hotel from converting enquiries, managing all group bookings from start to finish i.e. enquiry, conversion, contracting, communicating to operational team and assisting the operations team when group are on site to provide the best guest experience
• Responsible for all account management across the afore mentioned B2B clients, this includes contracting and re-contracting year on year with the support of ADOSM and Revenue Manager
• Proactively targeting new business for hotel
• Promoting and representing Lough Eske Castle at domestic and international trade shows and sales trips as and when required
• Maximising all revenue opportunities and achieving KPI’s outlined on an annual basis. From existing & new accounts through strategic planning and effective account management, including upselling ancillary spend across the hotel
• Participating and supporting hotel Sales teams on property with customer visits, site inspections and familiarization trips including communication thereof
• Managing sales and marketing projects as per business requirements and when required
• Providing feedback to the ADOSM and General Manager on local market conditions
• Agreeing and monitoring departmental sales action plans
• Understanding and implementing the hotel’s yield management strategies
• Attending departmental and hotel meetings as required
• Completing all required sales reports & annual plans in a timely fashion
• Maintaining all hotel standards, comply with employee handbook guidelines, also protecting and enhancing the assets of the hotel
• Assisting the ADOSM with administrative tasks as and when required
• Any other duties as may be requested by Management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job:

• Strong business acumen and commercial awareness to qualify potential opportunities and increase profitability of the hotel
• Self-motivated, hardworking, customer focused and assist in developing a positive work culture
• Must be able to multitask, great attention to detail and excellent communicator
• Excellent grooming and presentation
• Competent use of the computer systems such as Microsoft Office packages including Excel, experience in using Adobe Packages and hotel property management systems i.e. HotSoft/Opera.
• Ability to work a flexible schedule including weekend work as and when required

MINIMUM REQUIREMENTS

• Eligible to work in the Republic of Ireland
• Ability to communicate well in English, both orally and written, with guests and employees
• Position requires 1-3 years of previous sales or events operational experience in the hospitality industry
• Educated to leaving certificate or equivalent
• Proficient in the use of Microsoft Office packages and experience in hotel property management systems
• Experience in events management or proactive sales with a minimum of two years

PREFERRED REQUIREMENTS

•Diploma / third level education in related fields in business management, marketing and/or hospitality