Sales Manager

Fairmont Carton House; Maynooth; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Discounted rates

Refer a Friend bonus €250

Meals and uniform provided

Job summary

Carton House, a five-star resort and the first Fairmont Hotel collection property in Ireland, is seeking a Sales Manager to join the Sales & Marketing team. The role focuses on proactively generating new business across corporate, group, conferences, incentives, and events, while building strong client relationships and delivering strategic sales plans.

Key responsibilities include prospecting, client meetings, site inspections, and close collaboration with DMCs to drive revenue growth and

Qualifications

• Minimum 3–5 years' experience in proactive hotel sales, hospitality sales, business development, or a similar commercial role.
• Proven track record of securing new business, achieving sales targets, and driving revenue growth.
• Strong hunter mentality with ability to identify, develop, and convert new opportunities.

Responsibilities

• Proactively identify, target, and secure new business opportunities across corporate, group, conference, incentives, and events markets.
• Develop and implement strategic sales plans to achieve and exceed revenue targets.
• Build, nurture, and maintain strong relationships with new and existing clients, agencies, DMCs, and key industry stakeholders.
• Generate business through proactive sales activities including prospecting, cold calling, networking, sales missions, client meetings, and trade shows.
• Follow up on leads from creation reports, lost business reports, referrals, and other sales channels to maximize conversion opportunities.
• Conduct regular client appointments, site inspections, and presentations to showcase the hotel's facilities and services.
• Attend networking events, exhibitions, trade shows, and industry events to promote the hotel and develop new business opportunities.
• Work closely with local and international DMCs to drive group and event business.
• Generate proposals, contracts, quotations, and client correspondence in a timely and professional manner.
• Drive revenue growth through effective negotiation, upselling, and cross-selling opportunities.
• Monitor market trends, competitor activity, and customer demand to identify opportunities and maintain a competitive advantage.
• Maintain an active sales pipeline and provide accurate forecasting and reporting.
• Ensure all business secured aligns with hotel strategy, pricing guidelines, and profitability objectives.
• Collaborate with the Sales & Events team to convert enquiries into confirmed business and maximize revenue opportunities.
• Facilitate a seamless handover of business to operational teams, ensuring all client requirements are communicated accurately.
• Build strong internal relationships to ensure exceptional customer service and successful event execution.
• Represent the hotel as an ambassador for the brand, maintaining the highest professional standards.
• Contribute to a positive, collaborative, and results-driven team environment.
• Maintain accurate sales records, client databases, reports, and administrative documentation.
• Undertake additional duties as required to support the commercial objectives and overall success of the business.

Skills

Proactive hotel sales

Hospitality sales

Business development

New business development

Sales targets

Job description

A five-star career awaits at Carton House.

We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.

Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.

We are currently hiring a Sales Manager to join our Sales & Marketing team at Carton House.

Key Responsibilities:

• Proactively identify, target, and secure new business opportunities across corporate, group, conference, incentives, and events markets.
• Develop and implement strategic sales plans to achieve and exceed revenue targets.
• Build, nurture, and maintain strong relationships with new and existing clients, agencies, DMCs, and key industry stakeholders.
• Generate business through proactive sales activities including prospecting, cold calling, networking, sales missions, client meetings, and trade shows.
• Follow up on leads from creation reports, lost business reports, referrals, and other sales channels to maximize conversion opportunities.
• Conduct regular client appointments, site inspections, and presentations to showcase the hotel's facilities and services.
• Attend networking events, exhibitions, trade shows, and industry events to promote the hotel and develop new business opportunities.
• Work closely with local and international DMCs to drive group and event business.
• Generate proposals, contracts, quotations, and client correspondence in a timely and professional manner.
• Drive revenue growth through effective negotiation, upselling, and cross-selling opportunities.
• Monitor market trends, competitor activity, and customer demand to identify opportunities and maintain a competitive advantage.
• Maintain an active sales pipeline and provide accurate forecasting and reporting.
• Ensure all business secured aligns with hotel strategy, pricing guidelines, and profitability objectives.
• Collaborate with the Sales & Events team to convert enquiries into confirmed business and maximize revenue opportunities.
• Facilitate a seamless handover of business to operational teams, ensuring all client requirements are communicated accurately.
• Build strong internal relationships to ensure exceptional customer service and successful event execution.
• Represent the hotel as an ambassador for the brand, maintaining the highest professional standards.
• Contribute to a positive, collaborative, and results-driven team environment.
• Maintain accurate sales records, client databases, reports, and administrative documentation.
• Undertake additional duties as required to support the commercial objectives and overall success of the business.

Key Requirements:

• Minimum 3-5 years' experience in proactive hotel sales, hospitality sales, business development, or a similar commercial role.
• Proven track record of securing new business, achieving sales targets, and driving revenue growth.
• Strong hunter mentality with the ability to identify, develop, and convert new business opportunities.
• Demonstrated ability to generate leads through prospecting, sales calls, networking events, and market research.
• Outstanding communication, presentation, negotiation, and influencing skills.
• Customer-focused with a passion for delivering exceptional guest experiences and building long-term client partnerships..
• Highly organized with excellent attention to detail, planning, and time management skills.
• Strong analytical skills with experience in pipeline management, forecasting, and reporting.
• Self-motivated, results-oriented, and proactive in driving sales activity and revenue performance.
• Ability to work independently while collaborating effectively with internal departments and stakeholders.
• Professional and confident in representing the hotel at client meetings, networking events, trade shows, and sales missions.
• Flexibility to travel as required to develop business opportunities and attend industry events.

Why work for Carton House, A Fairmont Managed Hotel?

• To be part of Accor's large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Refer a Friend bonus of €250.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.

Data Retention

Please note that all applications and CV's submitted for a role at Carton House will be kept on file for a period of 12 months.

Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

Kind Regards,

The People & Culture Team

Carton House