Sales & Events Coordinator (Multi-Property)

Fota Island Resort; Cobh; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Dining discount

Accommodation discount

Spa discount

Health clubs

Staff dining

Staff parking

Group risk cover

Bike to work

Wellness program

Service awards

Staff events

Job summary

Fota Island Resort is seeking an entry-level Multi Property Sales and Events Co-ordinator to join the Sales and Events Department across the Fota Collection. This is an excellent opportunity to develop a career in Event Management or Sales.

The role covers weddings and corporate events, with duties from enquiry response to upselling, site visits and daily office administration. Strong customer service and presentation are essential for success.

Qualifications

• Third level education in Event Management, Hospitality or Sales.
• Excellent interpersonal skills and business acumen.
• Fluent English with professional etiquette and communication.
• Intermediate computer skills; knowledge of Opera is a plus.

Responsibilities

• Ensure weddings and events administration standards with fast enquiry response and follow-up.
• Utilise Opera input/booking procedures as per current Standards.
• Coordinate corporate events including show rounds of hotel and meeting rooms.
• Coordinate wedding arrangements with bride and groom, including initial hotel tour and proposals.
• Site inspections with clients when required.
• Daily office administration duties in collaboration with the Events team.
• Sales responsibilities include showing potential customers around the hotel and upselling all departments.
• Attend Sales and Marketing Meetings and other internal meetings as required.
• Flexible working hours as the business requires (early mornings, late nights, weekends).

Skills

Interpersonal skills

Business acumen

Attention to detail

Grooming/presentation

Computer skills

Fluent English

Sales & events ambition

Customer service

Negotiation skills

Networking

Education

Bachelor's degree in Event Management/Hospitality/Sales

Tools

Opera

Job description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.

The Fota Collection (Fota Island Resort and The Kingsley) are currently recruiting for a Multi Property Sales and Events Co-ordinator to join our dynamic and professional team within the Sales and Events Department.

This is an entry level position which provides an excellent opportunity for developing a career in Event Management or Sales.

Staff Benefits Include:

• Discount on Dining options of up to 50%
• Reduction on accommodation for family and friends
• Discount for Spa treatments and products
• Use of Health Clubs
• Staff Dining Facilities
• Staff Parking
• Group Risk Scheme Cover
• Bike to Work Scheme
• Wellness Program
• Service Awards
• Staff Appreciation Events

Responsibilities

• Ensure all Weddings and Events administration standards are met as per current Minimum Standards such as a 24-hour response time to enquiries and correspondence and maintain system for active follow-up
• Utilise Opera input/booking procedures as per current Standards.
• Coordination of corporate events including show rounds of hotel and meeting rooms
• Coordination of wedding arrangements with bride and groom, including initial hotel and grounds tour, reception plans, and proposals
• Site Inspections with clients when required
• Daily office administration duties in collaboration with the Events team
• Sales responsibilities include showing potential customers around the hotel, upselling every department, as well as looking for new business opportunities through cold calling, telephone sales, mail shots, and other methods.
• Build network in organisations that may directly or indirectly impact our business as appropriate
• Research market trends and generate new ideas for service and products that will maintain a Competitive and leading edge over our Competitive set
• Assist in Meeting and Events Department if required
• Attend Sales and Marketing Meetings and any other internal meetings where required
• Flexible working hours as the business requires (can be early morning, late night or at weekends)

What We Are Looking For

• Third level education in Event Management, Hospitality or Sales
• Excellent interpersonal skills
• Excellent business acumen and innovation to grow Events
• Meticulous attention to detail
• Immaculate grooming/presentation.
• Intermediate computer skills.
• Fluent English
• Ambition in the area of Sales and Events
• Previous experience desirable
• Excellent customer service, professional etiquette, communication (oral and written), negotiation skills, corporate networking

If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining the Fota Collection team.