Sales & Events Co-Ordinator

Hollybank Trustees Ltd; Galway; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Free parking

Meals on Duty

Leisure Club access

Employee Assistance Programme

Discounts throughout the hotel

Uniform provided

Bike to Work Scheme

Employee Referral Programme

Job summary

The Ardilaun Hotel in Galway is recruiting a full-time Sales and Events Coordinator. You will handle enquiries, convert them to bookings, and ensure guest needs are met from first contact to event day.

Reporting to the Sales Manager, you’ll coordinate site visits, manage contracts and deposits, and work with hospitality teams to create compelling meeting packages and promotions.

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask, prioritise tasks and meet deadlines.
• Ability to collaborate effectively with various teams within the organisation.

Responsibilities

• Serve as main contact for meeting and event inquiries, provide information and follow up.
• Schedule hotel show-arounds and present meeting rooms to a high standard.
• Input information into Hotsoft and Tablepath; update details and notify departments.
• Manage bookings, deposits, contracts and billing.
• Collaborate with hotel operations, F&B and sales to develop packages and services.
• Develop meetings and events strategy, promotions and new trends.

Skills

Written communication

Verbal communication

Multitasking

Prioritisation

Collaboration

Job description

Location: On site / Galway City, Galway, Ireland
job type: Permanent / Full-time
Sector and subsector: Sales | Event Sales
Salary: Negotiable salary

The 4 star Ardilaun Hotel is looking for a full-time Sales and Events Coordinator to join the team. This role is Monday-Friday.

Purpose of Job:

To ensure all meeting and event enquiries are handled promptly and that these enquiries are converted to bookings at every opportunity. You will ensure that the guest needs are met from their initial enquiry through to the day of the meeting/event as well as implementing and adhering to Hotel policies regarding operating procedures, reservations and administration of same.

Reports to:

Sales Manager

MEETINGS & EVENTS:

• Serve as the main point of contact for meeting and event inquiries, providing information, responding promptly and following up.
• Schedule and conduct hotel show-arounds, ensuring meeting rooms are presented to a high standard.
• Handle administrative tasks, including inputting information into Hotsoft and Tablepath systems, updating details, and communicating updates to relevant departments.
• Maintain open communication with hotel departments to ensure efficient bookings.
• Manage booking deposits, event confirmations, contracts and billing.
• Maintain third-party systems and respond promptly to new inquiries.
• Negotiate contracts with clients, ensuring terms are achievable and within budget.
• Collaborate with hotel operations, food and beverage, and sales teams to improve meeting and event services and develop new packages.
• Develop a meetings and events strategy, including promotional plans, menu development, and new ideas/trends.
• Assist in organizing and promoting corporate and other events, and contribute to promoting the hotel as a premier meeting destination.

Requirements:

• Previous experience is a similar role desired.
• Strong written and verbal communication skills
• Ability to multitask, prioritize tasks, and meet deadlines
• Ability to collaborate effectively with various teams within the organization
• Free access to the Leisure Club
• Employee Assistance Programme
• Free parking
• Meals on Duty
• Discounts throughout the hotel
• Uniform provided
• Bike to Work Scheme
• Employee Referral Programme