Sales Assistant

Centra; Westport; Remote; EUR 17,000 - 25,000; Full time

Job summary

Centra in Westport, Ireland is seeking a dedicated Customer Service Assistant to ensure customer satisfaction remains the top priority and to inspire shoppers through knowledge and care.

You will engage with customers, prioritise needs, and uphold Centra brand values while delivering a high-quality shopping experience and supporting new initiatives in a fast-paced retail environment.

Qualifications

• Excellent customer service mindset and communication skills.
• Ability to prioritise customer needs and handle queries efficiently.
• Willingness to adapt to store policies and procedures.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer engagement

Attention to detail

Teamwork

Initiative

Customer service experience

Job description

Main purpose of the role:

Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies