Sales Assistant

Centra; Waterford; Hybrid; EUR 17,000 - 21,000; Full time

Job summary

Centra in Waterford is seeking a customer service-focused team member to ensure shoppers have an excellent experience. You will engage with customers with pride, knowledge and care, addressing queries and supporting store initiatives.

The role requires attention to detail, the ability to prioritise customer needs, and a flexible, team-oriented approach in a fast-paced retail environment.

Qualifications

• Experience in customer service is an advantage.
• Strong organisational skills and attention to detail.
• Able to prioritise customer needs and work well in a fast-paced environment.

Responsibilities

• Live Centra brand values: Proud, Energetic, Imaginative, Community-Based.
• Provide excellent shopping experience and handle queries professionally.
• Deal with customer queries efficiently and in line with store policy.
• Merchandise shelves and ensure store presentation is high standard.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer service

Communication

Attention to detail

Team player

Job description

Main purpose of the role:

Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies