Sales Assistant

Centra; Shercock; Remote; EUR 26,000 - 30,000; Full time

Job summary

Centra in Ireland is seeking a customer-focused team member to ensure shoppers have an excellent experience. The role emphasizes engaging with customers, prioritising their needs, and maintaining high store standards.

Ideal candidates will be detail-oriented, flexible, and able to work as part of a fast-paced team. Prior customer service experience is advantageous, and the start/finish times are approximate.

Qualifications

• Strong customer service focus and ability to address customer needs.
• Excellent attention to detail and organisational skills.
• Ability to work as part of a team in a fast-paced environment.
• Proactive, takes initiative and can adapt to new initiatives.
• Experience in customer service is advantageous.

Responsibilities

• Engage with customers and prioritise their needs while delivering a great shopping experience.
• Serve customers professionally and in line with store policies.
• Merchandise shelves and ensure store areas are presented to a high standard.
• Assist with new initiatives and adapt to new ways of working.

Skills

Customer service

Attention to detail

Organised

Teamwork

Initiative

Previous customer service experience

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
  
• Strong attention to detail, organised and flexible
  
• Ability to use own initiative and work as part of a team in a fast-paced environment
  
• Previous customer service experience is an advantage.

  Main duties:
  

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
  
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
  
• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate