Sales Assistant

Centra; Cork; Hybrid; EUR 26,000 - 32,000; Full time

Job summary

Centra in Ireland is seeking a customer-focused team member to ensure every shopper leaves with a positive experience. You will interact with customers with pride and knowledge, helping them find what they need while reflecting the Centra brand values.

You will actively engage with new initiatives, merchandise shelves to the highest standard, and respond to customer queries in a professional, friendly manner.

Qualifications

• Experience delivering customer service is advantageous.
• Ability to prioritise customer needs in a busy store.
• Strong attention to detail and organisation.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Ensure customers receive an excellent shopping experience.
• Deal with customer queries professionally and in line with store policy.
• Merchandise shelves and maintain high store presentation standards.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Active listening

Attention to detail

Initiative

Teamwork

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
  
• Strong attention to detail, organised and flexible
  
• Ability to use own initiative and work as part of a team in a fast-paced environment
  
• Previous customer service experience is an advantage.

  Main duties:
  

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
  
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
  
• Engage with new initiatives and embrace new ways of working.

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies