ROI Store Manager

Vision Express; Cork; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Sales bonus

Private medical

Life assurance

Free eyewear

OneSight Foundation

Family discounts

Employee assistance

CPD opportunities

Overtime pay 85%

CORU fees covered

33 days leave

ECP community

Job summary

Vision Express in Ireland is seeking a proactive Store Manager to oversee daily store operations, lead a team of colleagues, ensure exceptional customer service, and meet sales targets while managing scheduling, inventory, and financial reporting.

You will drive recruitment with support from peers and collaborate with regional leadership to create a positive, productive workplace aligned to our mission of helping customers See More and Be More through tailored eyecare and eyewear solutions.

Responsibilities

• Monitor and analyse sales performance to meet/exceed targets and drive growth.
• Lead and support store colleagues with strong leadership.
• Communicate clearly with patients, translating jargon into understandable language.
• Maintain accurate customer records and prescriptions for best service.
• Collaborate with Eye Care Professionals, Optical Assistants and management.
• Work well under pressure in a fast-paced retail environment.
• Demonstrate confidence, passion, and drive.
• Support in-store recruitment processes.
• Provide training and coaching to maximise team performance.

Job description

As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.

You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.

Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.

Who are we?

We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!

Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.

Who is the perfect candidate?

• Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
• Support your colleagues in store with your strong leadership and management skills
• Great communication and rapport building to translate professional terminology into language understanding to patients
• Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
• Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Confidence, passion, drive and enthusiasm
• Support with the instore recruitment process
• Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.

Anything else you should know?

• Sales and performance-based bonus
• Targeted incentives
• Private medical cover for you and your family
• Life assurance - 4x your basic annual salary
• Free eyewear annually with eligibility from day one of joining us!
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation
• Discounts for friends and family
• Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between
• Ongoing CPD and personal development opportunities
• Additional overtime opportunities paid at 85% of the locum rate
• Access to world leading technology and great working environments
• Coverage of professional fees such as CORU
• 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
• Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels
• Flexible lifestyle benefits such as, Gourmet Society Cards, Taste Cards, and even discounted bicycles through our Cycle to Work Scheme