ROI - Retail Optical Assistant

Vision Express; Cork; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free eyewear

33 days holiday

Discounts for family & friends

Wellbeing support

OneSight Foundation support

Job summary

Vision Express in Ireland is seeking a Retail Optical Assistant to provide confident, personalised customer service and expert product advice on premium eyewear. You will assist with fittings, minor repairs, and support pre-screening eye tests using the latest optical technology.

Join a growing medtech retailer backed by EssilorLuxottica, offering a supportive team environment, employee discounts, and opportunities to develop skills across a leading eyewear brand.

Qualifications

• Confidently engage with customers and understand their needs.
• Passionate about eyewear and digital tools.
• Positive team player with can-do attitude.
• Strong communicator with active listening.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist fittings, and perform minor repairs.
• Support pre-screening eye tests with optical tech.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product knowledge

Communication

Digital tools

Tools

POS software

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to €550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn €77–€520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.