Roi - Retail Optical Assistant

Vision Express (UK) Limited; Galway; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Free eyewear

33 days holiday with buy/sell

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant in Ireland. You will deliver confident, personalised customer service and product advice, helping customers select eyewear and use digital tools with ease.

You will learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests and day-to-day store operations. Opportunities to grow fit the role with the EssilorLuxottica group.

Qualifications

• Experience delivering personalised customer service.
• Comfortable with using digital tools in retail.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Maintain store operations with admin and support tasks.

Skills

Customer service

Sales

Communication

Engagement with customers

Job description

Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to €550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn €77-€520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail?