RF-2602-12 - Cleaning Operative

Mount Charles; Connonagh; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

28 days annual leave pro rata

Company Pension Scheme

Employee Assistance Program

Financial Education Service

Company Events

Job summary

Mount Charles in Connonagh, West Cork, is seeking a dedicated cleaning service provider to ensure high standards of cleanliness across various sites. You will respond to customer requirements in a professional manner, ensure efficient cleaning services, and uphold company safety regulations.

The ideal candidate will possess exceptional customer service skills, attention to detail, and a preparedness for manual duties. The position offers a work pattern of Monday to Friday, 10 hours per week, in a supportive environment with company events and benefits.

Qualifications

• Must have previous work experience in customer service.
• Physically fit to carry out manual duties.
• Basic statutory training required for safety and work instructions.

Responsibilities

• Provide cleaning services in line with client specifications.
• Respond positively to all customer requirements.
• Ensure equipment is cleaned and in good working order.
• Participate in Health and Safety Policy and report hazards.

Skills

Exceptional customer service skills

Strong attention to detail

Basic reading, writing, speaking and listening skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer-focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Havefun & grow together, Take pride in what you do!

Working Pattern

• Monday – Friday
• 9:30am – 11:30am
• 10 Hours Per Week

Rewards

• 28 days annual leave pro rata
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of cleaning service within your area of responsibility in line with the client’s specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Must be physically fit to carry out manual duties
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-to-day basis.

Desirable Criteria

• Current BICS Qualifications

Equal Opportunities

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE