RF-2605-10 - Supervisor

Mount Charles; Connonagh; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

20 days annual leave

Company Pension Scheme

Employee Assistance Program

Financial Education Service

Company Events

Job summary

Mount Charles in West Cork is seeking a dedicated individual for a catering role. The successful applicant will oversee the daily setup of restaurant and bar areas, ensuring high standards and excellent customer service.

The role requires previous food handling experience and a strong attention to detail. Candidates must be enthusiastic about delivering quality service and possess a positive, can-do attitude. The position offers benefits, including 20 days annual leave and a company pension scheme.

Qualifications

• Experience in a similar catering or hospitality role.
• Strong attention to detail and high levels of personal hygiene.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure the daily setup of the restaurant and bar areas is completed.
• Provide excellent customer service and address concerns promptly.
• Maintain a hygienic and well-organised environment.

Skills

Customer service

Food handling experience

Attention to detail

Teamwork

Cash handling

Job description

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family-oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.

Working Pattern

• 37.5 hours per week
• Monday to Friday
• 4 pm to Midnight

Rewards

• 20 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Ensure the daily setup of the restaurant and bar areas is completed and maintained to high standards.
• Assist with purchasing from nominated suppliers, supervising delivery and storage.
• Maintain appropriate staffing levels and liaise with management.
• Ensure service areas are fully stocked, attractively displayed, and well maintained.
• Meet all hospitality requests with expected service standards.
• Ensure menus are well displayed throughout the premises.
• Prepare service counters in advance for food briefings with production staff.
• Provide excellent customer service, addressing concerns promptly.
• Promote a positive company perception both internally and externally.
• Ensure customers receive high-quality food and beverage service.
• Maintain a hygienic and well-organised environment.
• Oversee stock control and purchasing accuracy.
• Assist in accident prevention and health & safety investigations.
• Understanding of HACCP regulations and food hygiene requirements.
• Familiarity with stock control and purchasing processes.

The Person

• Previous food handling experience.
• High levels of personal hygiene and professional appearance.
• Strong attention to detail in all aspects of work.
• Enthusiastic about delivering excellent customer service.
• Ability to work both independently and as part of a team.
• Positive, can-do attitude with flexibility.
• Experience in a similar catering or hospitality role.
• Knowledge of stock control and purchasing processes.
• Familiarity with cash handling and till operations.
• Ability to contribute to promotional strategies and sales techniques.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety instructions and communicating with customers on a day-to-day basis.

Equal Opportunities and Background Checks

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The successful applicant’s job offer will be subject to providing a five-year, traceable employment history. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided on request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.