Retail Team Leader - Drive Store Ops & Customer Experience

Homesavers; Dublin; Hybrid; EUR 28,000 - 32,000; Full time

Job summary

Homesavers is seeking a Retail Team Leader to oversee day-to-day retail operations and support store leaders. The role is hands-on and focuses on delivering excellent customer service while ensuring smooth store performance.

You will lead the store team in stock replenishment, merchandising, deliveries, stock checks, and closing procedures, training new staff, and upholding security and till controls. Strong communication and leadership are essential.

Qualifications

• Customer service and communication skills required.
• Reliable and responsible with flexible availability.
• Ability to deliver standards and results.
• Experience in leading a team.
• Retail experience is an advantage.

Responsibilities

• Lead the store team to replenish stock and maintain displays.
• Maintain store cleanliness and organise deliveries.
• Assist with stock handling and inventory counts.
• Open and close the store following security procedures.
• Ensure accurate till procedures and store controls.
• Support and guide team members during shifts.
• Assist in training staff and developing talent.

Skills

Customer service

Communication

Flexible availability

Deliver standards

Team leadership

Retail experience

Job description

Homesavers is seeking a Retail Team Leader to oversee day-to-day retail operations and support store leaders. The role is hands-on and focuses on delivering excellent customer service while ensuring smooth store performance.

You will lead the store team in stock replenishment, merchandising, deliveries, stock checks, and closing procedures, training new staff, and upholding security and till controls. Strong communication and leadership are essential.