Retail Team Lead

Avoca Ireland; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Avoca Suffolk Street is seeking a responsible Retail Team Lead for a full-time permanent position in Dublin. The role involves opening/closing duties, supervising daily store operations, cash handling, and supporting the management team.

Prior retail leadership experience is essential. The ideal candidate will have a proven track record in taking responsibility, delivering excellent customer service, and maintaining attention to detail.

Qualifications

• Proven track record of seeking responsibility.
• Excellent customer service skills.
• Attention to detail and problem solving skills.
• Reliable and flexible in their approach to work.
• Previous experience in a similar role.
• Previous experience in managing a team.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager.
• Cash Handling
• Cash Reconciliation
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Skills

Customer service

Team management

Attention to detail

Problem solving

Reliability & flexibility

Retail experience

Job description

We are looking for a responsible full time Retail Team Lead to assist the management team in Avoca Suffolk Street on a full-time permanent contract. Duties of the Team Lead include opening and/or closing duties of the Avoca Suffolk Street store, assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.

The Team Lead's responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the retail industry and have a proven track record of seeking responsibility.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager
• Cash Handling
• Cash Reconciliation
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Requirements

• Proven track record of seeking responsibility
• Excellent customer service skills
• Attention to detail and problem solving skills
• Reliable and flexible in their approach to work
• Previous experience in a similar role
• Previous experience in managing a team