Retail Team Lead: Customer-Centric Store Operations

Avoca Ireland; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Avoca Suffolk Street is seeking a responsible Retail Team Lead for a full-time permanent position in Dublin. The role involves opening/closing duties, supervising daily store operations, cash handling, and supporting the management team.

Prior retail leadership experience is essential. The ideal candidate will have a proven track record in taking responsibility, delivering excellent customer service, and maintaining attention to detail.

Qualifications

• Proven track record of seeking responsibility.
• Excellent customer service skills.
• Attention to detail and problem solving skills.
• Reliable and flexible in their approach to work.
• Previous experience in a similar role.
• Previous experience in managing a team.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager.
• Cash Handling
• Cash Reconciliation
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Skills

Customer service

Team management

Attention to detail

Problem solving

Reliability & flexibility

Retail experience

Job description

Avoca Suffolk Street is seeking a responsible Retail Team Lead for a full-time permanent position in Dublin. The role involves opening/closing duties, supervising daily store operations, cash handling, and supporting the management team.

Prior retail leadership experience is essential. The ideal candidate will have a proven track record in taking responsibility, delivering excellent customer service, and maintaining attention to detail.