Retail Store Leader, Coolock: Mentoring Team & Growth

Grafton Group; Dublin; Remote; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Company Pension

Colleague Discount

Maternity Leave

Paternity Leave

Fertility Leave

Cycle to work & Tax-Saver Schemes

Discounted health insurance

Bonus Scheme

Sick Pay Scheme

Parental leave

Flexible Annual Leave

Paid Charity Leave

Service Days

Flexiwage

Savings Club

Educational Assistance

Wellness initiatives

Job summary

Woodie’s in Coolock, Ireland, is seeking a Store Leader to grow and develop our team and brand. You will lead a store team, drive exceptional customer service and performance.

The role requires experience in retail or operations, people management, and a passion for mentoring colleagues. You will collaborate with management to deliver business goals, manage cash and stock, and ensure safety and a great shopping experience.

Qualifications

• Experience in retail, sales or operations and ready to step up.
• Exposure to people management activities in a customer-facing environment.
• Desire to support and mentor store colleagues.
• Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
• Be comfortable with holding performance-related discussions when needed.
• Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people.
• Place a value on innovation and trying new ideas.
• Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.

Responsibilities

• Delivering extraordinary customer service, actively mentoring and motivating our store team
• Effectively communicating business goals and objectives to our colleagues
• Identifying commercial opportunities in your local area
• Being responsible for cash and stock control
• Supporting the store management team in making the best use of our payroll and headcount budgets
• Supporting with the recruitment of store colleagues when required
• Authorising and handling refunds and exchanges
• Managing performance of your store colleagues
• Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
• Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
• Create a phenomenal shopping experience for all customers

Skills

People management

Customer service leadership

Communication

Mentoring

Performance management

Strategic thinking

Diversity & inclusion

Job description

Woodie’s in Coolock, Ireland, is seeking a Store Leader to grow and develop our team and brand. You will lead a store team, drive exceptional customer service and performance.

The role requires experience in retail or operations, people management, and a passion for mentoring colleagues. You will collaborate with management to deliver business goals, manage cash and stock, and ensure safety and a great shopping experience.