Retail Optical Assistant

Vision Express; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Free eyewear up to €550 annually

33 days holiday with buy/sell options

Family & friends discounts + free eye

Employee wellbeing support

OneSight Foundation

Job summary

Vision Express in Ireland is seeking an Optical Assistant to provide confident, personalised customer service and expert product advice. You will learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests using the latest optical technology.

You’ll benefit from 33 days of holiday with buy/sell options, free eyewear up to €550 annually, family and friends discounts plus free eye tests, wellbeing support, and opportunities to contribute to

Qualifications

• Confidently engage with customers and offer product recommendations.
• Maintain up-to-date knowledge of eyewear brands and tech.
• Demonstrate strong listening and communication skills.
• Work well in a collaborative retail team.

Responsibilities

• Deliver personalised customer service and product advice.
• Assist with frame adjustments, fittings and minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep store operations running smoothly with admin tasks.

Skills

Customer service

Product advice

Communication

Team player

Tools

Digital tools

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to €550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn €77-€520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.