Retail Floor Supervisor: Service & Merch Lead

JDSports; Letterkenny; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

JDSports in Letterkenny is seeking a confident Supervisor to help run the shop floor, deliver outstanding service, and support colleagues across shifts. You will assist with opening and closing, till operations, and maintaining visual standards to reflect the brand’s image.

This role emphasizes strong leadership, effective communication, and a proactive approach to daily store operations, ensuring excellent customer experiences and consistent performance on the shop floor.

Formación

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication skills enabling guidance and support on the shop floor.
• Excellent attention to detail and high standards in service, presentation and store operations.
• Interest in retail with solid product and trend awareness and ability to promote company values and behaviours.

Responsabilidades

• Deliver excellent customer service by supporting customers, resolving queries and ensuring team presentation meets brand expectations.
• Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with product placement.
• Maintain visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
• Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.

Conocimientos

Supervisory experience

Team leadership

Retail / customer-facing experience

Strong communication

Attention to detail

Brand presentation

Descripción del empleo

JDSports in Letterkenny is seeking a confident Supervisor to help run the shop floor, deliver outstanding service, and support colleagues across shifts. You will assist with opening and closing, till operations, and maintaining visual standards to reflect the brand’s image.

This role emphasizes strong leadership, effective communication, and a proactive approach to daily store operations, ensuring excellent customer experiences and consistent performance on the shop floor.