Store Experience Associate

JD Sports; Dublin; Hybrid; EUR 24,000 - 30,000; Full time

Job summary

JD Sports in Dublin is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and ensure our high presentation standards are met.

You’ll work as part of a friendly team in a fast-paced retail environment, learn new skills, handle transactions, and contribute to smooth daily store operations while upholding health, safety and company policies.

Qualifications

• Experience in customer service and retail settings.
• Ability to adapt communication style to different customers.
• Strong organisational and teamwork skills.
• Willingness to learn and follow store procedures.
• Proactive attitude toward brands, trends and products.
• Attention to detail to keep the shop floor sharp and ready.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to help achieve team sales objectives.
• Maintain high standards of customer service.
• Keep the shop floor presentation high, ensuring fixtures, displays, and stock areas are clean and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Process transactions, cash handling, stock processing, and deliveries preparation as required.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store operations.
• Assist with additional duties and tasks as reasonably required.

Skills

Adapt communication style

Engage positively with customers

Organisational skills

Teamwork

Willingness to learn

Job description

JD Sports in Dublin is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock and ensure our high presentation standards are met.

You’ll work as part of a friendly team in a fast-paced retail environment, learn new skills, handle transactions, and contribute to smooth daily store operations while upholding health, safety and company policies.