Retail Customer Experience Champion

Centra; Ballina; On-site; EUR 26,000 - 34,000; Full time

Job summary

Centra in Ballina, Ireland, is seeking a customer-focused team member to ensure a top‑quality shopping experience. You will engage with customers, apply Centra brand values, and support store presentation and operations on a day-to-day basis.

Key duties include handling queries, merchandising shelves, and adopting new initiatives while maintaining a positive, proactive service mindset within a fast-paced retail environment.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Teamwork

Job description

Centra in Ballina, Ireland, is seeking a customer-focused team member to ensure a top‑quality shopping experience. You will engage with customers, apply Centra brand values, and support store presentation and operations on a day-to-day basis.

Key duties include handling queries, merchandising shelves, and adopting new initiatives while maintaining a positive, proactive service mindset within a fast-paced retail environment.