In-Store Customer Experience Specialist

Centra; Cork; Remote; EUR 23,000 - 27,000; Full time

Job summary

Centra in Cork is seeking a friendly customer service assistant to ensure shoppers enjoy an excellent experience. You will greet customers, answer queries and assist with product recommendations to help them find what they need with confidence.

This role requires strong attention to detail, a proactive attitude and the ability to work well in a team within a fast-paced retail environment in County Cork. Training and support are provided.

Qualifications

• Experience in customer service is advantageous.
• Ability to engage with and prioritise customer needs.
• Flexible and organised with great attention to detail.

Responsibilities

• Actively live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Provide excellent shopping experience with a positive attitude and responsibility for customer satisfaction.
• Deal with customer queries efficiently, professionally and in line with store policy.
• Merchandise shelves and maintain high presentation standards across the store.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer service

Attention to detail

Organised

Teamwork

Initiative

Job description

Centra in Cork is seeking a friendly customer service assistant to ensure shoppers enjoy an excellent experience. You will greet customers, answer queries and assist with product recommendations to help them find what they need with confidence.

This role requires strong attention to detail, a proactive attitude and the ability to work well in a team within a fast-paced retail environment in County Cork. Training and support are provided.