Retail Associate - Brand Ambassador & Customer Experience

New Balance Athletic Shoes (UK) Limited; Leinster; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive compensation

Staff discount

Great development opportunities

Flexible uniform package

Job summary

New Balance Athletic Shoes (UK) Limited is seeking enthusiastic retail associates to engage, educate and entertain customers from entry to exit. The role focuses on delivering exceptional service, meeting personal KPIs and maintaining store standards across our European locations.

Candidates should enjoy working with customers, be flexible with weekends and holidays, and show a passion for retail and sales.

Qualifications

• Team player with strong customer focus in a retail env.
• Ability to handle basic maths and transactional processes.
• Excellent communication and interpersonal skills.
• Willingness to learn and adapt in a fast-paced store environment.
• Flexible schedule including weekends and holidays.

Responsibilities

• Deliver total customer satisfaction along the full customer journey.
• Achieve personal KPIs and contribute to store performance.
• Maintain health, safety and environmental standards in store.
• Follow company policies and procedures.
• Support commercial targets and provide a great in-store experience.

Skills

Team player

Customer service

Retail and sales

Desire to learn

Math basics

Communication skills

Weekend/holiday availability

Job description

New Balance Athletic Shoes (UK) Limited is seeking enthusiastic retail associates to engage, educate and entertain customers from entry to exit. The role focuses on delivering exceptional service, meeting personal KPIs and maintaining store standards across our European locations.

Candidates should enjoy working with customers, be flexible with weekends and holidays, and show a passion for retail and sales.